OPIC Senior Communications and Engagement Manager

As the Senior Communications and Engagement Manager, you will lead the delivery of high-quality change communications and engagement activity across the partnership, ensuring it is aligned to strategic priorities and delivers measurable impact during a time of change.

This role is ideal for an experienced Senior Communications and Engagement Manager, with experience of change communications, who are interested in a fixed term opportunity to support the change programme.

Lead the planning, development and delivery of communications and engagement activity to support the development of Office of Pan ICB Commissioning (OPIC) across the South East, including internal communications and staff engagement as well as external stakeholder management.

Lead the development and delivery of high-quality, accessible content across multiple channels, including publications and stakeholder communications, ensuring consistency of brand, tone and messaging for both internal and external stakeholders.

Advise on, contribute to and support the implementation of the communications and engagement strategy, ensuring communications is embedded in strategic planning and decision-making.

Lead and deliver proactive and reactive communications ensuring high impact and positive outcomes across a range of channels.

Provide expert advice and guidance to senior leaders and managers on communications, engagement and reputational management, including messaging, use of channels and stakeholder approaches.

Act as a key lead for media handling and issues management, working with partners to manage sensitive, complex or high-profile issues and protect the organisations reputation.

Brief senior leaders, Executive team members and partners on communications issues, risks and media interest, including preparing high-quality briefing papers and responses to stakeholder correspondence (e.g. MPs, councillors, NHSE).

Build and maintain effective working relationships with internal teams, system partners, and wider stakeholders, acting as a key communications link across organisations.

Manage day-to-day stakeholder relationships and support meaningful engagement ensuring a range of views inform decision-making.

Lead the development and delivery of high-quality, accessible content across multiple channels, including digital, campaigns, publications and stakeholder communications, ensuring consistency of brand, tone and messaging.

Lead the day-to-day management and continuous improvement of digital communications channels (including website, intranet and social media), using insight and analytics to maximise reach and impact.

Ensure all communications and engagement activity is inclusive, accessible and compliant with relevant legislation (including GDPR), equality requirements and organisational standards.

Use data, feedback and research to inform communications activity and improve understanding of needs of various stakeholder groups.

Oversee and deliver engagement activity, including events, forums and involvement mechanisms, ensuring they are effective, well-managed and aligned to best practice.

Manage and deliver a portfolio of communications and engagement projects, ensuring activity is prioritised, delivered on time and within available resources.

Monitor delivery across areas of responsibility, identifying risks and working with senior colleagues to manage competing priorities.

Contribute.

Maintain up-to-date knowledge of communications and engagement best practice, including digital innovation, and contribute to continuous improvement across the team.

Comply with organisational policies and take responsibility for ongoing professional development.

We value and promote diversity and are committed to equality of opportunity for all. We believe that the best employers are those that reflect the communities they serve. We want to increase the diversity of our NHS leadership and particularly encourage applications from women, people from Black, Asian and Minority Ethnic communities, LGBT communities, younger candidates and from people with lived experience of disability, who we know are all under-represented in these important roles. We are committed to delivering a trustworthy, flexible and responsible staff culture.

At our Organisation, our selection process ensures we recruit candidates with the right skills and values. We monitor AI use in applications and remain alert to misuse that misrepresents abilities. You must declare any AI use when submitting your application.

Qualifications

Essential: - Educated to master's degree level (postgraduate studies) or equivalent level of experience of working at a senior level in specialist area.

Knowledge, Experience

Skills, Capabilities, Attributes