Operations Manager

The successful candidate will play a central role in coordinating our clinical and non-clinical services, supporting staff, managing operational processes and ensuring we continue to deliver high-quality care to our patients.

You will work as part of the senior management team, providing leadership and support across the Practice and helping to ensure continuity of service.

The role has a broad range of responsibilities, including but not

o

Supporting the Practice Manager with the day-to-day management and

smooth running of the Practice.

o

Clinical diary management, coordinating all aspects of the

clinical diary.

o

Managing and supporting QOF, CQRS, enhanced services and other NHS

contractual reporting and claims.

o

Working with clinical and administrative teams to ensure policies,

procedures and contractual requirements are understood and implemented.

o

Supporting the organisation and delivery of seasonal COVID and flu

vaccination clinics and other vaccination programmes.

o

Supporting the implementation and development of digital

technology and systems, including SystmOne.

o

Maintaining appropriate documentation and evidence to support CQC

compliance and quality standards.

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Identifying opportunities for continuous improvement and helping

the Practice adapt to the changing demands of general practice.

Chew Medical Practice is busy, friendly rural

practice committed to providing accessible, high-quality care to our 10,500 patients

We are situated in the heart of the beautiful Chew Valley, but are conveniently only

13 miles from Bristol and Bath, both of which are easily commutable.

Experience

Desirable: - Experience within general practice or primary care would be highly desirable, particularly knowledge of QOF, CQRS, SystmOne and NHS contractual processes.

Knowledge and Skills