Operational Manager- Admissions/pre Assessment

Essential

• Masters or equivalent level qualification in management and /or demonstrable training and experience in health service.
• Practical and theoretical knowledge of
• Financial management, HR Management, performance management of key performance indicators (inclusive but not limited to 4 hours, 18 weeks), Business and contingency planning, project management including largescale change-management
• Knowledge of the key drivers and political environment which the NHS operates and is conversant with the relevant national policies.
• Evidence of continuous professional development
• Project management qualification e.g. PRINCE II

Essential

• Significant specialist experience in an operational management post in the NHS
• Proven track record of meeting national targets and KPIs
• Knowledge and understanding of the duties imposed on the Trust by legislation, NHS policy and priorities and the requirement of corporate governance
• A clear understanding of the modernisation agenda, the opportunities for redesigning services and the tools and techniques for achieving service change.
• Proven success in managing operational change, whilst maintaining high standards of quality
• Significant experience of managing staff
• Demonstrate evidence of sound financial/staff management
• NHS experience in a senior manager role with significant experience of dealing with complex issues
• Demonstrable experience of successfully managing projects
• Proven success in business planning and in the development and implementation of complex strategic plans.
• Proven experience of partnership working- internally and externally

Essential

• A proven ability to obtain and consistently achieve results and targets.
• Proven ability to deal with wide range of data and information and take appropriate decisions from it.
• A proven ability to come up with flexible and creative solutions to difficult problems
• Excellent collaborative working skills and able to build strong relationships with clinical leaders and professional staff groups
• Proven ability to influence and change those groups
• Excellent communication and interpersonal skills - ability to negotiate, influence in difficult and contentious situations
• A strong commitment to openness, honesty and inclusiveness
• Working knowledge of MS Office for typing, amending and proof-reading documents
• Self-management/Personal integrity
• Ability to analyse complex problems and develop practical solutions
• Excellent interpersonal skills and the ability to influence others
• Excellent communication skills, both verbal and written
• Ability to challenge and influence a range of internal and external stakeholders

Essential

• Self-confident and uses this to lead, involve and challenge others as appropriate
• Makes sustained effort in making a difference to how services are planned and delivered, overcoming obstacles and set backs.
• Displays a strong motivation and commitment to success
• Ensures personal, professional behaviour and integrity at all times
• Delegates appropriately setting clear and achievable targets and monitoring against required outcomes
• Develops constructive relationships and networks within the organisation and outside
• Ensure that the success of individuals and teams is recognised and valued
• Able to use a range of management styles as appropriate.
• Experience of managing and developing others
• Evidence of Continuous Professional Development

Essential

• Promotes the building of effective teams and collaboration between teams
• Builds and maintains sound relationships within teams and with colleagues in other areas including corporate departments
• Supports teams to continually review services and seek improvements

Essential

• Service and Project Management
• Service and Quality Improvement
• Financial Management