Occupational Health and Wellbeing Officer
Wirral University Teaching Hospitals NHS Trust
Bebington, Wirral, CH63 4JY
Salary
£25,760 to £27,476
Contract
Fixed-Term
Hours
Not specified
Closing date
9 September 2026
6 days left
Job description
The Occupational Health and Wellbeing Officer will provide a comprehensive, quality administration service to the Occupational Health & Wellbeing Depa...
Duties and Key Tasks
- To provide a comprehensive administrative support to OHU ensuring confidentiality at all times with regards to clients personal and stressful situation which is often disclosed.
- To deal with telephone queries from clients, managers and outside contractors escalate to the appropriate OH member of staff if necessary.
- Requirement to change tasks at short notice to deal with unexpected situation or problems.
- To receive and acknowledge incoming referral letters if appropriate.
- To refer letters to Consultant/Team Leaders.
- To book appointments via the Cohort System.
- To ensure clinics booked to full capacity.
- To make suggestions as to any modification to ensure smooth running of clinic based on demand.
- To freeze, unfreeze or delete clinics due to Annual/Study leave etc., as per agreement with Consultant/clinician.
- To re-book patients who have had to be cancelled due, for example, to sickness of clinician.
- To pull client's case notes from storage and prepare in advance of daily clinics.
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Qualifications, Specific Experience and Training
Essential
- NVQ Level 3 or relevant experience
- Experience in an administrative role
- Experience of working as part of a team
- Experience of dealing with customers
Desirable
- Experience of working in an Occupational Health department
- Experience in using the ORACLE system of ordering
- Experience in using the COHORT occupational health IT system
Knowledge and Skills
Essential
- Excellent communication skills
- Computer/keyboard skills - Microsoft packages essential
- Excellent customer care skills
- Knowledge of Trust's rules regarding confidentiality
- Knowledge of Trust's procedures for dealing with complaints
- Accurate filing
- Health & Safety, including inanimate handling
Personal Attributes
Essential
- Good team working skills
- Good time management/organisational skills
- Ability to maintain a professional approach when working under pressure
- Polite telephone manner
- Self-motivated and enthusiastic
Other Requirements
Essential
- Willingness to travel and work across Trust's sites
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
1 September 2026
Last checked
2 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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