NHS 111 Mental Health Option Call Operator
Sussex Partnership NHS Foundation Trust
Worthing, BN13 3EPView on map(opens Google Maps in a new tab)
Salary
£28,392 to £31,157
Contract
Fixed-Term
Hours
Not specified
Closing date
20 October 2026
1 day leftJob description
We are the NHS 111/Select the Mental Health Option (MHO) service. The service is a 24/7 mental health crisis line for anyone who may be in crisis and ...
As an NHS 111 (MHO) Call Operator you will be trained in a specific triage tool, to be utilised alongside your existing skills, to support callers and where necessary escalate to a clinician or signpost to services across Sussex.
We place a large focus on staff training, including a bespoke induction and plenty of on-going in-house training. You will benefit from a full and robust supervision package, with ample opportunities for group reflection, development and mentoring.
There is no appointment system so the work is fast-paced and varied.
SPFT provides mental health and learning disability care for children, young people and adults across Sussex and for children and young people
- Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns
- Embrace the city life with great access to visit Brighton and London
- With easy access to Gatwick and Heathrow and excellent railway links across the UK there is plenty of opportunity for adventure
Knowledge/Experience
Essential
- Demonstrate current experience of working with people with mental health problems
- Working knowledge of mental health policies and procedures
- Demonstrate experience and understanding of risk management in Mental Health
- Knowledge and experience with Child and Adult safe guarding procedures
- Excellent IT skills and ability to organise and prioritise their workload
- Demonstrate ability to enhance care through evidence based knowledge
- Demonstrate professional development relevant to the specific care group
Desirable: - Additional training in Mental Health
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
6 October 2026
Last checked
8 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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