Neurosurgery Patient Pathway Assistant
Bristol NHS Foundation Trust
Bristol, BS10 5NBView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
7 October 2026
7 days leftJob description
The postholder will work closely with the Skull Base Neurosurgery team to provide comprehensive administrative support to the Neurosurgery service. Th...
- Support the Skull Base Neurosurgery team by managing patient admissions and scheduling in line with NHS standards and Trust policies.
- Maintain elective and urgent waiting lists; add, remove and update patient details in accordance with the Trust Patient Access Policy.
- Book and coordinate theatre lists, outpatient clinics, pre-operative assessments, diagnostic investigations and operation dates, ensuring accurate and timely PAS/EPR records.
To provide comprehensive administrative support to the Skullbase clinical teams, ensuring efficient patient admission, scheduling, and coordination of care in line with NHS Constitution, waiting time standards, and the Trusts Patient Access Policy. The role involves managing patient pathways, maintaining accurate records, and delivering a high standard of service to patients and staff.
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups
Education/Training/Qualifications
Essential: - Good general education including GSCE in Maths or English (or equivalent); - Advanced keyboard and computer skills (Microsoft office)
Desirable: - Patient Administration System (PAS) training
Work Experience
Essential
- Experience of working as part of a team in a multi-disciplinary environment.
- Experience of working under pressure
- Ability to demonstrate customer or patient care skills
Desirable: - Experience in NHS or similar organisation; - Experience taking/making high volume calls and handling sensitive topics
Knowledge/Skills/Abilities
Essential
- Excellent customer care skills
- The ability to work to tight deadlines in a highly pressured environment
- The ability to work under pressure, within a stressful environment, prioritise own workload and work to tight deadlines
- The ability to work as part of a team or in a team environment
- Ability to communicate with a broad range of individuals including clinicians
- Willingness and ability to learn new IT skills and technology
Personal Qualities/Special Circumstances
Essential: - Confident and sympathetic when dealing with patients/staff; - Ability to be calm and professional when working under pressure
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
23 September 2026
Last checked
25 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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