Network Manager (Maternity Leave Cover)

• Provide direct support to the Clinical Director, working with them to develop an operational plan to deliver on the specific project that they are allocated to
• Lead on the implementation of the agreed plan
• Deliver against agreed objectives, achieving quality outcomes
• Co-ordinate between the 6 member practices regarding the project, providing updates and feedback, and appropriate communications and other resources
• Plan and attend relevant meetings related to the project, including sending out invitations, managing room bookings and producing brief minutes and action plans
• Plan, source, co-ordinate and implement any agreed training for staff in order to ensure project delivery
• Be responsible for producing reports on quality and performance within the network, relevant to the specific project, for review by the PCN CD, Network Board and practices.

• Engaging with relevant staff internally and within external stakeholders, including the developing Clinical Cabinet and Business Support Unit within the GP federation
• Engaging with local patient groups and networks, as appropriate
• Participating in relevant internal and external meetings
• Working collaboratively across organisations, leading on initiatives and projects
• Writing project plans, updates, briefings, newsletters, presentations and reports as required for project delivery
• Be a first point of contact for their specific project within the PCN team
• Represent the PCN in relevant external meetings
• Communicating information and issues, including providing updates, briefings and reports both internally, to the Network Board and to relevant external stakeholders/groups.

• Develop financial costings as applicable to the project area they are leading on
• If necessary, assist in the writing of bids or Business Cases to external funding sources to apply for funding, with support from the PCN CD
• Undertake analysis of data, such as current patient outcomes or current costings, as relevant to their project area, and provide projections for possible improvements
• Liaise with the Practice Manager in our Lead Practice with regard to any financial transactions relating to the project that they are leading on, ensuring all claims from practices are submitted on time, and working with them to monitor expenditure and identify any significant deviations from agreed plans, and identifying and raising any financial risks to the PCN CD.

• Work as a flexible member of the PCN, providing support to other team members as and when necessary
• Effectively manage their own time, workload and resources
• Take accountability for their own actions, either directly or under supervision
• Alert other team members and the PCN CD to issues of quality and risk
• Take part in appraisal and feedback, and be prepared to engage in training as required, even if such training is only available outside normal practice hours and off site
• Take responsibility for their own development, learning and performance and be prepared to demonstrate skills and activities to others who are undertaking similar work
• Take an active role in the development of a culture for the PCN, of providing high quality services, embedding this culture in the wider network, and ensuring our values are reflected in the reputation of the PCN locally
• Encourage other internal staff to collaborate through sharing information and working together, and by providing opportunities for others internally to enhance their skill set
• Support the induction and training of new PCN staff
• Be innovative and bring ideas for new initiatives to the PCN CD, from other local networks or national forums.

• Confidentiality, GDPR, information governance
• Infection control, if relevant
• Equality and Diversity
• Health and Safety at Work
• Supporting business continuity
• Conflicts of interest
• Relevant requirements and standards set by the CCG, CQC, NHSE and any other external bodies that apply to primary care.

• Achieve excellence in patient care and outcomes
• Maximise practice income achieved under contracts, including PMS KPI, QOF, GPDF and other local enhanced services
• Release clinical capacity by improving efficiency and effectiveness
• Enhance our workforce by providing training and providing interventions and support that develop resilience
• Be at the forefront of integrated services.

Essential

• Currently engaged in a managerial role in a member practice of our network.
• Good working knowledge of primary care services and other healthcare in Lambeth.
• Have an understanding of the national policy direction for primary and community care, in particular as detailed in the NHS Long Term Plan and Five Year Forward View.
• Excellent skills in EMIS clinical system, including report writing, template editing and writing protocols.
• Able to develop a Project Plan and appropriate charts, such as a Gantt Chart.
• Excellent skills in Microsoft Word, Excel and PowerPoint, including ability to create and manage financial spreadsheets and create presentations.
• Specific training and preferably experience in Quality Improvement within healthcare

Essential

• Excellent oral and written communication skills, with ability to communicate complex information.
• Ability to pull together comprehensive reports, data and letters.
• Motivational and persuasive skills to encourage others to undertake change.
• Have experience of developing working relationships with local and national stakeholders.
• Experience of facilitating and leading group discussions and meetings.

Essential

• Skills in the management of all aspects of projects, including financial management.
• Ability to work on own initiative and organise own workload with minimal supervision, working to tight and often challenging timescales.

Essential

• Ability to respond to sudden, unexpected demands.
• Ability to interrogate information systems and generate performance monitoring information and reports.
• Excellent time-management skills with the ability to prioritise, and develop clear priorities for action whilst managing multiple stakeholder expectations.

Essential

• Self-motivation and able to motivate others.
• Adaptability/flexibility.
• Team working.
• Able to manage rapid and sustained change.
• Able to gain trust and co-operation quickly.
• Self-aware and diplomatic.
• Able to manage conflicting views of others.