Monitoring Officer
East Suffolk and North Essex NHS Foundation Trust
Colchester, CO4 5JLView on map(opens Google Maps in a new tab)
Salary
£28,392 to £31,157
Contract
Permanent
Hours
Not specified
Closing date
27 October 2026
4 days leftJob description
Help us ensure high-quality facilities services that support outstanding patient care We are looking for a motivated and detail-oriented Monitoring Of...
- Carry out planned and responsive inspections, audits and monitoring activities across FM services.
- Assess contractor performance against Key Performance Indicators (KPIs), Service Level Agreements (SLAs), service specifications and quality standards.
- Undertake environmental cleanliness inspections in accordance with national healthcare cleanliness standards.
- Monitor and record service performance, non-compliance and corrective actions.
- Analyse audit and performance information to identify trends and improvement opportunities.
- Support the production of performance reports, dashboards and assurance information.
- Escalate concerns relating to patient safety, infection prevention, food safety, security or service delivery where appropriate.
- Build effective working relationships with clinical teams, ward managers, matrons, Infection Prevention and Control colleagues, contractors and other stakeholders.
- Contribute to governance, compliance and continuous improvement activities across the Estates and Facilities service.
This role offers an excellent opportunity for someone with audit, compliance, quality assurance or facilities experience to develop their career within the NHS. You will have a direct impact on patient environments and service quality by helping ensure contracted services consistently meet the high standards expected.
Please note the Trust will be moving to a new recruitment system from 1 November. Successful candidates will be contacted with further details
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Experience
Essential
- Experience of audits, inspections, quality monitoring or assurance activities.
- Experience producing reports and analysing data.
- Experience using Microsoft Office, particularly Excel. Experience working with multiple stakeholders.
Desirable: - oFacilities Management experience.; - oExperience monitoring outsourced contracts.; - oExperience supporting governance or compliance processes.
Qualifications
Essential: - oGCSE Grade 4/C (or equivalent) in English and Maths.
Desirable: - oNVQ Level 3 in Business Administration or equivalent qualification.
Knowledge
Essential: - oPerformance monitoring and quality assurance principles.; - oAudit and reporting processes
Desirable: - oNational Standards of Healthcare Cleanliness. CQC Standards.; - oFacilities Management services.; - oContract management principles.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
23 October 2026
Last checked
23 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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