Mental Health Practitioner
East London NHS Foundation Trust
Mile End, E1 4DGView on map(opens Google Maps in a new tab)
Salary
£47,951 to £56,863
Contract
Permanent
Hours
Not specified
Closing date
31 October 2026
12 days leftJob description
This postholder will be a member of the North East London NHS 111 option 2 Crisis Service which services the North East London Boroughs of Tower Hamle...
The postholder will support the band 4 crisis response practitioners in taking calls to the phone line and will be the escalation point for complex calls requiring a qualified practitioner involvement.
The postholder will provide supervision to the band 4 crisis response practitioners as delegated in the governance structure
In conjunction with the senior management team you will ensure safe and effective crisis support is delivered on a consistent basis and that targets are met or are escalated when challenges prevent this
To undertake a comprehensive assessment including risk assessment effectively and efficiently using the triage tool, over the telephone and ensuring an urgent face to face assessment is carried out as appropriate, or the relevant blue light emergency service is deployed.
To agree crisis care plans as appropriate to the triage outcome of the call and to support and advise relatives and care givers.
- Develop and maintain a high standard of practice based on a biopsychosocial assessment framework and supportive clinical management.
- Liaise and establish good working relationships with referring agents, colleagues in Primary Care services, Social Services, Community Mental Health Teams, Assertive Outreach, In-Patient services, Emergency Services, Criminal Justice, Voluntary Sector and other agencies as appropriate.
- To have knowledge of and practice a range of therapeutic interventions available to reduce distress for individuals experiencing an acute mental health crisis.
- Ability to work autonomously
- To work with the service in developing plans that offer supportive crisis care in the least restrictive way.
- Act as a role model in the practice area, encouraging staff in supervision to sustain a supportive learning environment.
- Be responsible for the maintenance and accurate recording of patient information in the documentation systems and to ensure the effective dissemination of service user information throughout the Trust.
- Ensure compliance with the requirements Safeguarding Adults and Childrens policies. To ensure that staff have the required knowledge and skills to work within these procedures to support the safety of vulnerable adults and children.
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Education/Qualification/Training
Essential: - Registered Mental Health Nurse or Social Work or Allied Health Professional; - ENB 998 or equivalent
Desirable: - Brief solution focused therapy and /or motivational interviewing or willingness to undertake
Experience
Essential: - Post qualification experience in the field of mental health crisis or equivalent; - Demonstrable experience of assessing and planning care
Desirable: - Experience of providing clinical supervision, mentoring and support to more junior staff
Knowledge and Skills
Essential
- Demonstrate well developed and confident professional assessment skills
- Demonstrate skills in providing effective clinical leadership
- Demonstrate excellent problem solving and conflict resolution skills
- Demonstrate skills in working in a rapidly changing environment
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
16 October 2026
Last checked
19 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
Explore related