Mental Health Law Practitioner / Receptionist
Cygnet
NG174LWView on map(opens Google Maps in a new tab)
Salary
£29.11 an hour
Contract
Not specified
Hours
Not specified
Closing date
12 November 2026
24 days leftJob description
Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
Location: Cygnet Lodge / Cygnet Grange
Contract Type: Full Time
Hours: 40 hours per week, Monday to Friday
Salary: £29,110 per annum
Job Requisition ID: JR3609
Helping others improve and turn their lives around. There's no better feeling. It's what we do for thousands of people across more than 150 sites throughout the UK. Be a part of it.
We are currently recruiting for a Mental Health Law Practitioner / Receptionist to join our team across the Grange and Lodge.
This dual-role position combines responsibility for ensuring compliance with Mental Health Act legislation and providing a professional, welcoming reception service for patients, visitors, professionals and colleagues.
The successful candidate will be highly organised, approachable and able to manage a varied workload in a fast-paced healthcare environment.
- Ensure all procedures relating to the Mental Health Act 1983 and associated legislation are adhered to.
- Ensure the lawful detention of patients and the maintenance of accurate statutory records.
- Ensure all Mental Health Act documentation is securely stored and maintained.
- Re
ceive and process section papers during working hours.
- Arrange correction of any errors relating to patient detention to ensure legal compliance.
- Ensure patients and nearest relatives are informed of their rights and support them in exercising those rights where appropriate.
- Maintain an up-to-date list of mental health solicitors and support arrangements for representation at hearings and appeals where appropriate.
- Liaise with clinical teams, external agencies and legal representatives as required.
- Support Mental Health Act audits and compliance monitoring activities.
- Deliver a professional and welcoming front-of-house service.
- Greet and assist visitors, patients, families and external professionals.
- Answer, screen and redirect telephone calls and email enquiries.
- Manage incoming and outgoing post and deliveries.
- Maintain visitor logs and site access procedures.
- Provide general administrative support to the hospital team.
- Book meetings, arrange appointments and support diary management where required.
- Ensure reception and public areas are maintained to a professional standard.
- Previous administration and customer service experience.
- Experience working in a reception or front-of-house environment.
- Strong organisational skills and attention to detail.
- Excellent verbal and written communication skills.
- Good knowledge of Microsoft Office, including Word, Excel and Outlook.
- GCSEs (or equivalent) in English and Maths.
- The ability to work independently and manage competing priorities.
- Experience working within healthcare or mental health services is desirable.
- Knowledge of Mental Health Law and associated legislation is desirable.
- Knowledge of compliance and auditing requirements within hea
lthcare settings is desirable.
- Full training and induction.
- Regular coaching and support.
- Employee Discount Scheme.
- Company Pension Scheme.
- Company-paid Life Assurance.
- Smart Health Toolkit, including fitness programmes, nutrition consultations and health checks.
- Health Cash Plan.
- Subsidised meals whilst on duty.
If you care about making a difference, we want to hear from you.
Apply today to join our team and play an important role in supporting both the legal rights of our patients and the smooth operation of our service.
What next?
If you care about making a difference – we want to talk to you.
Click the button to apply
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
Reed
First seen
1 October 2026
Last checked
19 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
private
This listing was structured from Reed. Vacancy details and the application process remain the responsibility of the original source.
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