Mental Health Crisis Worker (Crisis Safe Space)

The successful post holder will work in person across our Wells and Bridgwater Crisis Safe Space services. They may choose either Wells or Bridgwater as their main base, and travel expenses between the two locations will be reimbursed in line with our travel policy.

We are developing the exciting community crisis provision in Bridgwater & Wells and are looking to recruit experienced, enthusiastic and empathetic individuals who put the needs of the community at the centre. The purpose of the service is to provide a safe, welcoming, comfortable place for people in immediate acute emotional distress and for those seeking to prevent the onset of a crisis in Somerset. As part of your role, you will offer therapeutic and non-clinical support and empower clients through planning, grounding techniques, coping mechanisms and identification of ongoing support. You will also be supported by peer volunteers, who will help facilitate activity/group work.

Ensure that all services are delivered in a warm and welcoming way, demonstrating ambition and hope for all service users.

Build trusting and collaborative relationships with service users.

Working from a Trauma and Psychologically Informed approach, use a range of different interventions and support strategies such as motivational interviewing, brief interventions and solution focussed approaches to engage clients.

Carry out role adhering to Second Steps policies, procedures, values, code of conduct and current legislation using a Recovery orientated, psychologically informed, equalities-based approach.

Co-produce, implement and review recovery plan, crisis plan and other self-management tools e.g. Wellness Recovery Action Plan, in partnership with service users in line with best practice.

Second Step is a leading provider of mental health services. We offer excellent training and support, and we acknowledge the commitment and dedication of our employees, which is the foundation of our success. We would like to hear from people who share the same belief and values.

Experience

Desirable: - Proven experience of mental health issues and/or services, either as a user, carer or supporter