(**) Medical Ward Clerk - Surgical Same Day Emergency Care (SSDEC)

Should you be successful, some of your duties will be to:

1. Greet and welcome all persons entering the SSDEC ward/unit, ensuring the identification of staff requiring access to patient information is checked.2. Answer the telephone in line with the Trust's telephone protocol for SSDEC, taking and passing on accurate messages to the appropriate person (e.g. SSDEC Ward Manager or nurse in charge).3. Maintain effective communication and professional relationships with patients, carers, the multidisciplinary team (MDT), and nursing staff in consultation with the SSDEC Ward Manager.4. Actively contribute as a member of the SSDEC team to ensure patients are seen in a timely manner, keeping the NIC updated on each patient's stage of treatment.5. Liaise with other wards and departments as required to maintain accurate and up-to-date patient records for SSDEC patients.6. Develop and maintain a thorough knowledge of all aspects of the MSDEC ward/unit environment.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Experience

Essential: - Previous demonstrable experience dealing with the public in a service environment

Desirable: - Previous experience of data entry

Qualifications

Essential: - English & Maths GCSE Grade D or above, NVQ3 or equivalent level of relevant experience; - Good standard of general education