Medical Summariser and Registration Clerk

The following are the core responsibilities of the Medical summariser and Registration Clerk. There may, on occasion, be a requirement to carry out other tasks, depending on workload and staffing levels:

a. Managing the full patient medical records pathway from registration through to deduction on the EMIS clinical system, ensuring accuracy and adherence to practice protocols

b. Reviewing records and accurately producing a summary of the patients medical history

c. Accurately read coding data on EMIS

d. Reviewing progress of summarising to ensure practice targets are achieved

e. Reviewing all clinical letters and ensuring they are processed appropriately in line with extant protocols

f. Filing and storing records as required

g. Photocopying documentation as needed

h. Actioning all incoming correspondence, emails, and mail in a timely manner

i. Scanning patient-related documentation and attaching scanned documents to patients healthcare records

j. Inputting data into patients healthcare records as necessary

k. Answering incoming phone calls, transferring calls, or dealing with callers requests appropriately

l. Conducting system searches as requested

m. Maintaining a clean, tidy, and effective working area at all times

n. Supporting all clinical staff with general administrative tasks as required

In addition to the primary responsibilities, the Medical Registration Clerk may be requested to:

a. Review and update the practice summarising policy as required (in conjunction with the Management Partner)

b. Participate in audit work as directed by the audit lead

c. Support reception staff by providing cover during staff absences

d. Book appointments as needed

e. Complete opening and closing procedures in accordance with the duty rota

We are a friendly, supportive, and forward-thinking teaching practice, dedicated to delivering high-quality, patient-centred care to our diverse local community.

Our multidisciplinary team is rapidly expanding to provide holistic, high-quality support for our patients. We place a strong emphasis on collaboration, mutual respect, and continuous learning, fostering a culture where every team member is valued and supported.

Based in a spacious, modern, purpose-built premises Suttons Wharf Health Centre in Tower Hamlets, we serve a population of approximately 19,000 patients. Our team includes 6 Partners, 6 Salaried GPs, a Pharmacist, 2 Nurses, 2 HCAs, and a robust management and administrative team.

As a teaching practice, we are committed to the development of all our staff and regularly support GP trainees, medical students, and other learners. We are proud of our inclusive, values-driven culture that prioritises kindness, professionalism, and continuous improvement in everything we do.

Qualifications

Essential: - Educated to GCSE level or equivalent

Desirable: - GCSE Mathematics and English (C or above); - NVQ Level 2 in Health and Social Care; - Medical records summarisation qualification

Skills

Desirable: - EMIS user skills Understanding of clinical coding

Other requirements

Essential: - Flexibility to work outside of core office hours; - Disclosure Barring Service (DBS) check

Personal qualities