Medical Secretary/Reception Support
Ramsbottom Group Practice
Ramsbottom, BL0 9DD
Salary
£12.71
Contract
Permanent
Hours
Not specified
Closing date
11 September 2026
11 days left
Job description
Join Our Friendly & Supportive GP Practice Team Ramsbottom Medical Practice is looking for an enthusiastic, organised, & reliable Medical Secretary / ...
What You'll Be Doing
Medical Secretary Responsibilities
- Preparing & typing clinical correspondence, referrals, reports, & patient documentation.
- Processing NHS referrals accurately and within agreed timescales.
- Managing incoming & outgoing correspondence.
- Liaising with hospitals, community services, & patients regarding appointments & referrals.
- Updating & maintaining accurate patient records.
- Scanning, filing, & managing confidential documentation.
- Supporting GPs & clinicians with a range of administrative tasks.
Reception Support Responsibilities
- Providing reception cover when required.
- Welcoming patients & visitors in a professional and friendly manner.
- Answering telephone calls & dealing with enquiries efficiently.
- Booking, amending, & cancelling appointments.
- Processing patient registrations & updating patient details.
- Assisting patients with online services & practice systems.
- Supporting the practice with general administrative duties.
The post holder will provide comprehensive secretarial and administrative support to the clinical team whilst also supporting the reception function of the practice as required.
The role involves managing referrals, processing correspondence, audio/copy typing, liaising with patients and external healthcare providers, and assisting with the smooth day-to-day running of the practice reception service.
The post holder must maintain strict confidentiality at all times and work in accordance with practice policies, NHS guidance, GDPR, and information governance requirements.
What We're Looking For
Essential Skills and Experience
- Excellent typing and keyboard skills with good attention to detail
- Comfortable using computers and everyday software, including Microsoft Word, Outlook, and other office applications
- Previous administrative, secretarial, or customer service experience
- Strong organisational skills and the ability to manage competing priorities
- Excellent communication and interpersonal skills
- A professional, caring, and confidential approach when dealing with patients and sensitive information
- Ability to work effectively both independently and as part of a team
Desirable Skills and Experience
- Experience working in a GP practice, NHS, or healthcare setting.
- Knowledge of NHS referral processes.
- Experience using EMIS Web
- Audio typing experience.
- Understanding of medical terminology.
Ramsbottom Medical Practice is a well-established GP
practice committed to delivering safe, effective & patient-centred healthcare
to our growing patient population. We are proud of our strong team culture & strive to provide a supportive & inclusive working environment where staff
are valued & encouraged to develop professionally.
Our multidisciplinary team includes GPs, nurses, healthcare
assistants, pharmacists, care coordinators, receptionists & administrative
staff who work collaboratively to deliver high-quality care & improve health
outcomes for our patients.
We are committed to continuous improvement, innovation & excellent patient service, & we welcome individuals who share our values of
compassion, professionalism, teamwork & respect.
Experience
Essential
- Experience
- Previous administrative or secretarial experience.
- Experience of dealing with the public/customer service.
- Excellent keyboard and IT skills.
- Experience managing confidential information.
- Good typing skills
- Knowledge and Skills
- Excellent communication and interpersonal skills.
- Good organisational and time management skills.
- Ability to prioritise workload effectively.
- Accurate typing and data entry skills.
- Ability to work under pressure in a busy environment.
- Professional and empathetic manner.
- Good working knowledge of Microsoft Office systems.
- Personal Attributes
- Reliable and flexible.
- Team player.
- Professional appearance and manner.
- Ability to maintain confidentiality at all times.
Desirable
- Desirable Criteria
- Previous experience working within a GP practice or NHS setting.
- Knowledge of NHS referral pathways.
- Experience using EMIS Web
- Audio typing experience.
- Understanding of medical terminology.
- Knowledge of NHS confidentiality and information governance requirements.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
13 August 2026
Last checked
17 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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