Medical Secretary/Patient Pathway Coordinator

Effective management of the patient pathway, including booking follow up appointments, adhering to government standards. Escalate issues where necessary. Support the Operational Managers in achieving utilisation targets for outpatient clinics and timely recording of clinical outcomes.

Manage clinical dictations on digital dictation or voice recognition systems and administer as required. Transcribe consultant admin via audio. Draw the consultants/ doctor's attention to all incoming results, prioritising those which may require urgent clinical input.

Undertake other clerical duties to ensure the smooth running of the office, including sorting post, photocopying, sending and receiving emails, answering telephone calls and dealing with enquiries, redirecting and relaying information as necessary.

Please scroll down to access the full Job Description and Person Specification located in Documents to download.

If you have further queries please dont hesitate to contact the line manager using the contact details below.

We are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

PLEASE NOTE - WE CANNOT OFFER SPONSORSHIP FOR THIS ROLE. Applications are welcome from candidates who already hold an independent right to work in the UK and do not require sponsorship, such as those on a Dependent Partner/Spouse visa. However, we are unable to consider applicants who require visa sponsorship now or in the future, including those currently holding a Graduate Visa (Post-Study Work Visa) where ongoing sponsorship would be required to continue employment.

Education

Essential: - GCSE Maths and English at Grade C/Level 5 or above

Desirable: - Evidence of further education or professional development

Experience

Skills

Essential: - Microsoft Office including Word, Excel and Outlook; - Accurate typing, 50wpm

Desirable: - Knowledge of NHS software, including PAS and Sunrise; - Familiarity with medical terminology and PTLs

Knowledge

Essential: - Knowledge of UK National Cancer Standards; - Demonstrate the importance of working under pressure and adhering to deadlines

Desirable: - Knowledge of the demands of a cancer-service led role

Personal/Professional Attributes

Essential: - Able to prioritise own workload and meet deadlines using own initiative.; - Good interpersonal skills and great team player.

Desirable: - Customer Service Course NHS experience-to contribute to the improvement of the quality of service provider.