Medical Secretary/PA
Whitewater Health
Hook, RG27 9ED · Hook, RG27 8QJView on map(opens Google Maps in a new tab)
Salary
£13.40 to £14.50
Contract
Bank
Hours
Not specified
Closing date
27 November 2026
12 days leftJob description
Whitewater Health is seeking a professional, organised and motivated Bank Medical Secretary to join our existing team of four Medical Secretaries. Thi...
Secretary will be responsible for undertaking a wide range of secretarial and
administrative duties and the provision of administrative support to the
multidisciplinary team.
Duties can
include, but are not limited to, the processing of information (electronic and
hard copy) in a timely manner, liaising with multidisciplinary team members and
external agencies such as secondary care and community service providers in
accordance with current policies. Furthermore, duties can also include
supporting the administration and receptionist teams as required.
The post-holder will be responsible
for the SNOMED CT coding of relevant information into patients electronic
healthcare records on the clinical system, adhering to the organisations
coding policy.
The post-holder will be an integral
part of the general practice team.
The post-holder is a Medical Secretary.
Secretary will be responsible for undertaking a wide range of secretarial and
administrative duties and the provision of administrative support to the
multidisciplinary team.
Duties can
include, but are not limited to, the processing of information (electronic and
hard copy) in a timely manner, liaising with multidisciplinary team members and
external agencies such as secondary care and community service providers in
accordance with current policies. Furthermore, duties can also include
supporting the administration and receptionist teams as required.
The post-holder will be responsible
for the SNOMED CT coding of relevant information into patients electronic
healthcare records on the clinical system, adhering to the organisations
coding policy.
The post-holder will be an integral part of the
general practice team
Whitewater Health is a forward-thinking and innovative primary care organisation serving approximately 18,000 patients across North Hampshire. We are committed to providing high-quality, patient-centred healthcare through a dedicated multidisciplinary team that works collaboratively to meet the needs of our growing population.
Our team includes GPs, nurses, healthcare assistants, pharmacists, pharmacy technicians, first contact practitioners, physiotherapists, care coordinators, administrative staff and support teams, all working together to deliver safe, effective and compassionate care. Using a modern total triage model, we ensure patients receive timely access to the most appropriate healthcare professional based on their individual needs.
As a training and learning organisation, we are committed to continuous improvement, professional development and embracing new ways of working to enhance both patient care and staff experience. We value teamwork, innovation, respect and inclusivity, recognising that our people are central to the success of our services.
Joining Whitewater Health means becoming part of a supportive and welcoming team that is passionate about making a positive difference to the health and wellbeing of our local community. We pride ourselves on fostering a culture where staff are valued, encouraged to develop their skills and empowered to contribute to the ongoing improvement of our services.
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Previous experience in a medical secretary or administrative role (essential).
- RSA/OCR/NVQ Level 2 or 3 in Administration/Secretarial Studies or equivalent (desirable).
- Knowledge of medical terminology (essential).
- Experience supporting clinical staff in a healthcare setting (e.g., NHS, private practice).
Experience
Essential: - Experience of working with the general public; - Experience of administrative duties; - Experience of working in a healthcare setting as a medical secretary
Knowledge and Skills
Essential
- Excellent communication skills and effective in communicating and understanding patient needs
- Competent in the use of MS Office and Outlook
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Ability to use own initiative, discretion, and sensitivity
- Understanding of clinical coding
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to work as a team member and autonomously
- Sensitive and empathetic in distressing situations
- Good organisational skills
- Clinical IT system user skills and the ability to record accurate notes
- Ability to effectively utilise resources
- Punctual and committed to supporting the team effort
- High levels of integrity and loyalty
- Clear, polite telephone manner
- Flexible and cooperative
- Motivated
- Understanding of safeguarding adults and children
- Knowledge of and ability to work to key policies and procedures
Desirable: - Chaperone procedure; - Demonstrate personal accountability, emotional resilience and the ability to work well under pressure
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
3 November 2026
Last checked
5 November 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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