Medical Secretary
Willerby & Swanland Surgery
Anlaby, HU10 7JR
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
11 September 2026
11 days left
Job description
Willerby & Swanland Surgery is looking for an organised, friendly and reliable GP Practice Secretary to join our busy and supportive team. The success...
The role includes processing referrals, managing clinical correspondence, liaising with hospitals and other healthcare services, dealing with referral-related queries and providing general secretarial support to the clinical team. The postholder will also help monitor outstanding referrals, maintain accurate patient records and ensure urgent correspondence is dealt with promptly.
Willerby & Swanland Surgery provides primary care services to approximately 11,000 patients across our local community.
We have a friendly and supportive multidisciplinary team and are committed to providing high-quality patient care while maintaining a positive and supportive working environment for our staff.
This is a great opportunity for an experienced administrator or secretary looking to develop their career within general practice.
We welcome applications from candidates with previous NHS or primary care experience, but we are equally interested in applicants with strong transferable administrative and secretarial skills who are enthusiastic about developing within the role.
Full training and support will be provided as appropriate.
Willerby & Swanland Surgery is a well-established GP practice providing primary care services to approximately 11,000 patients across Willerby, Swanland and the surrounding areas.
We have a friendly and supportive multidisciplinary team including GPs, nursing staff, healthcare professionals, administrative and reception colleagues. We are committed to providing high-quality, patient-centred care while creating a positive and supportive working environment for our team.
The practice works closely with our Primary Care Network and other local health and community services to support the needs of our patient population.
Personal Qualities
Essential
- Friendly, approachable and professional
- Reliable and flexible
- Calm and organised when working under pressure
- Able to use initiative and problem solve
- Willing to learn and adapt to changes
- Positive approach to teamwork
- Commitment to providing a high standard of service to patients and colleagues
Experience
Essential
- Previous experience in an administrative or secretarial role.
- Experience of managing a varied workload and working to deadlines.
- Experience of dealing with confidential and sensitive information.
Desirable
- Previous experience within a GP practice, NHS or healthcare environment.
- Previous medical secretarial experience.
- Experience of processing referrals.
- Experience of NHS e-Referral Service (e-RS)
- Experience of SystmOne.
Knowledge and Skills
Essential
- Excellent written and verbal communication skills
- Excellent organisational skills with good attention to detail
- Ability to prioritise and manage own workload
- Ability to work both independently and as part of a team
- Confident and professional telephone manner
- Good level of accuracy when processing information
- Understanding of confidentiality and data protection
- Ability to communicate appropriately with patients, clinicians and external organisations
Desirable
- Knowledge of medical terminology
- Understanding of primary care and NHS services
- Knowledge of referral pathways and processes
Qualifications
Essential
- Good standard of general education, including English
- Good IT skills and confidence using computer-based systems
Desirable
- Relevant administrative or secretarial qualification
- Medical terminology qualification or training
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
26 August 2026
Last checked
28 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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