Medical secretary
Upper Halliford Medical Centre
Shepperton, TW17 8SY
Salary
£15.00
Contract
Fixed-Term
Hours
Not specified
Closing date
15 September 2026
11 days left
Job description
An exciting opportunity has arisen for a Medical Secretary to join the friendly team at Upper Halliford Medical Centre. We are looking for an organise...
The main focus of the role will be the accurate and timely management of patient referrals, including ERS referrals and related correspondence.
Duties will include responding to patient queries, preparing insurance reports, updating patient records on EMIS Web and liaising with clinicians, hospitals and other healthcare professionals.
You will also provide general secretarial and administrative support, including scanning, filing and document management. The successful candidate will be organised, accurate and able to manage their workload effectively while maintaining confidentiality.
Job Purpose
To provide efficient and confidential secretarial and administrative support to the clinical team, with particular responsibility for patient referrals and related correspondence.
- Manage and process patient referrals through ERS.
- Monitor referrals and follow up outstanding actions where required.
- Liaise with clinicians, patients, hospitals and other healthcare professionals.
- Respond to patient queries professionally and promptly.
- Prepare and process insurance and private medical reports.
- Use EMIS Web to update patient records and complete administrative tasks.
- Prepare letters, reports and other correspondence.
- Scan, upload and file documents accurately.
- Provide general secretarial and administrative support to the clinical team.
- Maintain confidentiality and comply with GDPR and practice policies.
- Support colleagues with additional duties during busy periods or staff absence.
Upper Halliford Medical Centre is a small, friendly GP practice with a list size of around 4,500 patients. We have 1 GP and 3 Locum Doctors, supported by a Healthcare Assistant, Nurse Practitioner, Pharmacist and a stable, friendly administration team.
We work closely together to provide high-quality patient care and ensure the practice runs efficiently. We value teamwork, good communication, reliability and a positive attitude.
You will join a supportive team where your contribution is valued and there are opportunities to develop your skills and experience.
Experience
Essential
- Good communication and organisational skills.
- Confident computer skills and ability to use clinical systems.
- Good attention to detail and accuracy.
- Ability to prioritise workload and meet deadlines.
- Professional, friendly and helpful manner.
- Ability to work independently and as part of a team.
- Commitment to patient confidentiality.
Desirable
- Previous GP or healthcare experience.
- Experience using EMIS Web.
- Experience managing NHS/ERS referrals.
- Previous medical secretarial or administrative experience.
- Experience preparing insurance or private medical reports.
Qualifications
Essential
- No specific formal qualification required.
Desirable
- Medical Secretarial/Administration qualification or equivalent experience.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
1 September 2026
Last checked
3 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
Explore related