Medical Receptionist/Admin

Answering the

telephone, taking messages, and passing them on appropriately.

Manage the reception

desk ensuring surgeries run smoothly and efficiently.

Processing all requests

for repeat prescriptions in accordance with practice guidelines.

Checking patients

records and issuing reminders for long term condition reviews/blood tests etc.

To provide point of contact for patients and act as a focal point of

communication between patients, Doctors and other members of the Primary Health

Care Team.

Be able to cover all

reception/administration tasks as necessary.

Process appointment

requests by telephone and in person.

Process on-line

consultations and messages from AccuRx.

Taking requests for

home visits and ensure they are recorded and processed correctly.

Liaise with

hospitals, primary health care team, social services, etc.

Computer data entry

updating patient records.

confidentiality at all times.

Receive patients and

visitors courteously and efficiently.

To have a thorough

knowledge of all Practice procedures and policies.

To work in

accordance with written protocols.

Any other tasks

allocated by Practice Manager / GPs / Line manager

To provide point of contact for patients and act as a focal point of communication between patients, Doctors and other members of the Primary Health Care Team.

We are a GP practice with a population of 8800+, we are based in purpose-built premises with 4 GP partners, 3 salaried GPs, 1 ANP, 3 Practice Nurses, 1 HCA, 1 phlebotomist and an experienced and supportive reception and administration team - all committed to delivering a high standard of care for our patients.

Experience

Desirable: - Previous experience working within a GP practice, with proficiency in EMIS Web, DOCMAN and AccuRx.