Medical Receptionist
Village Surgery
Derby, DE23 8ALView on map(opens Google Maps in a new tab)
Salary
£12.71
Contract
Permanent
Hours
Not specified
Closing date
4 December 2026
21 days leftJob description
Do you love helping people? Are you friendly, organised and passionate about providing excellent patient care? Were looking for an enthusiastic and dr...
As a GP Receptionist, no two days will be quite the same! Your key responsibilities will include:
- This is a 30-hour-per-week position, with shifts scheduled Monday to Friday between 7:30 am and 8:00 pm.Flexibility is essential. You must also be available to cover scheduled overtime and occasional short-notice staff absences.
- Providing a friendly, professional and approachable first point of contact, both face-to-face and over the telephone.
Receive, assist and direct patients in accessing
the appropriate service or healthcare professional in a courteous, efficient
and effective way
Undertake a variety of administrative duties to
assist in the smooth running of the practice
Facilitate effective communication between
patients, members of the primary health care team, secondary care and other
associated healthcare agencies
- Supporting colleagues and helping us maintain the high standards of care our patients deserve
- Must be able to work a variety of shifts Monday to Friday between the hours of 7.30 am and 8.00 pm, you must also be available to cover scheduled over time and last minute staff absence.
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:
- Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
- Maintaining and monitoring the practice appointments system
- Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are signposted to the appropriate healthcare professionals
- Processing and distributing incoming (and outgoing) mail
- Taking messages and passing on information
- Filing and retrieving paperwork
- Processing repeat prescriptions in accordance with practice guidelines
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
- Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
- Clearing and re-stocking of consulting rooms as required
- Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
- Dealing with clinical waste
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Village Surgery is a well-respected GP practice situated on the outskirts of Derby City centre and located on a direct bus route, with a CQC rating of good, caring for approximately 12,500 patients from our purpose-built premises.
We are committed to providing a high standard of patient care and rely on our dedicated practice team to help everything run smoothly. You'll play an important part in creating a positive experience for our patients and supporting our wider healthcare team.
As part of our team you will receive the following benefits
- Generous holiday entitlements including an additional day off for your birthday
- NHS pension scheme
- Employee well-being support
- Access to a variety of NHS discounts
- Training and progression
- Teambuilding Sessions
Personal Qualities
Essential
- * Polite and confident
- * Flexible and cooperative
- * Motivated
- * Forward thinker
- * High levels of integrity and loyalty
- * Sensitive and empathetic in distressing situations
- * Ability to work under pressure
Experience
Essential
- * Excellent communication skills (written and oral)
- * Clear, polite telephone manner
- * Effective time management (Planning & Organising)
- * Ability to work as a team member and autonomously
- * Good interpersonal skills
- * Problem solving & analytical skills
- * Ability to follow policy and procedure
Desirable: - * Strong IT skills, including audio typing; - * Competent in the use of Office and Outlook; - * Clinical System Knowledge - Systmone
Qualifications
Essential: - Educated to GCSE level or equivalent
Desirable: - GCSE Mathematics & English (C or above); - NVQ Level 2 in Health and Social Care
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
13 November 2026
Last checked
13 November 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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