Medical Receptionist
The Three Spires Medical Practice
Truro, TR1 2JAView on map(opens Google Maps in a new tab)
Salary
£13.17
Contract
Permanent
Hours
Not specified
Closing date
27 October 2026
7 days leftJob description
As a Receptionist at The Three Spires Medical Practice (based in Truro, Cornwall) you will help our patients feel comfortable when they phone or visit...
You will be confident in dealing with the public, over the telephone or face to face. You will have great communication and organisational skills.
Two posts available: 26.5 hours (Monday, Tuesday, Friday) and 27.5 hours (Wednesday, Thursday, Friday) per week are available on a permanent basis.
Our shifts start at 8.00 am and our latest finish is at 6.30 pm.
- To answer incoming telephone calls in a prompt and professional
manner, responding to each call appropriately and accurately, recording
and relaying information as required.
- Provide patients with information as requested (at all times taking
consideration to rules and procedures regarding confidentiality).
- To receive patients in the reception area noting their attendance
on the computerised appointment system and scheduling appointments as
requested.
- Oversee and supervise the patient waiting area.
- Extraction of patient medical records.
- Produce computerised repeat prescriptions.
- To enter and update information on computerised systems including
registration information.
- General and confidential filing, including records, reports and
mail.
- General duties in connection with Practice administration.
The Three Spires Medical Practice is based in a purpose built health park in the heart of Truro city centre. In addition to the usual GP services, we also provide minor operations, vasectomy and well woman clinics. We have our own dedicated physiotherapy team who provide a Spinal Interface Service and MSK clinics and work with RCHT at Treliske Hospital in providing a dermatology 'see and treat' service.
Qualifications
Essential: - 3 X GCSE grades A-C including English and Maths or equivalent
Desirable: - Relevant IT qualification; - NVQ L3 Customer Service; - Certificate in medical terminology
Experience
Essential: - Previous customer service / reception / office experience
Desirable: - Experience of working in a GP Practice.; - Previous Medical Receptionist experience.
Knowledge and skills
Essential: - Effective communication skills, both written and verbal.; - IT literate.; - Good and effective interpersonal skills.
Desirable: - Working knowledge of clinical appointment systems
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
12 October 2026
Last checked
13 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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