Medical Receptionist

The delivery of Reception and administration services.

Ability to work on own initiative and team working within the Practice.

Maintain awareness of requirements of role requirements.

To deliver comprehensive reception services in the GP partnership,

including: -

of all telephone calls and practice visitors in an appropriate manner, responding

to their need courteously, efficiently and correctly in line with practice

procedures and guidelines.

Use of

SystmOne GP clinical system prescription generation, on-line services,

medical record management including scanning, e-filing, GP2GP, Choose and Book,

any software in use within the Practice.

records - ensure the GP/Clinical team are supported during their surgery/clinic

sessions consulting rooms kept orderly, desk-top stocks maintained, message-taking/relaying,

refreshments, chaperoning, etc.

e-communications

Use of

computer systems in accordance with practice guidelines adhering to data-entry

and information governance procedures.

Responsible

for security of equipment/premises/information/drugs/consumable items, as

required (in line with practice guidelines).

Maintain

orderliness within the surgery in terms of tidiness and personal conduct

Manage

waiting patients/visitors.

Follow

health & safety working practices.

Involvement

and support to the practice team and associates as appropriate: team meetings,

joint initiatives, etc as required.

Contribute

to the development of administration processes and guidelines, as appropriate.

Any

other duties which can be reasonably expected of a receptionist.

To undertake training/elearning and development opportunities as required

of the role

For more information about the practice, please visit our website:

https: //thekakotypractice.nhs.uk/

Knowledge and Skills

Experience

Essential: - Knowledge of SystmOne; - Experience working in a GP practice