Medical Receptionist
Strathmore Medical Practice
Wrexham, LL11 2SAView on map(opens Google Maps in a new tab)
Salary
£24,930
Contract
Permanent
Hours
Not specified
Closing date
30 November 2026
41 days leftJob description
We are looking to recruit a full time Medical Receptionist. Monday to Friday between the hours of 08.00am - 18.30pm. A medical receptionist is the fir...
- Have strong interpersonal and communication skills, both in person and on the telephone.
- Be friendly and confident.
- Have good organisational skills and be able to prioritise workload.
- Be able to cope in a busy environment, multi-tasking.
- Be presentable.
- Be flexible and adaptable.
- Be able to use his or her initiative.
- Be discreet and tactful.
- Be patient and sympathetic.
- Be courteous but firm.
- Be able to work well alone and in a team.
- Respond to Emails, Tasks from GP's
- Provide Appointments to Patients and deal with any queries
- Be able to use a computer. training will be given
Strathmore is an extremely busy GP Practice with over 14 000 patients and we are looking for an enthusiastic individual to join our Reception Team. To support the Practice between the hours of 8:00 - 18:30pm. Flexibility is necessary as start times may change depending of the business needs.
The Reception Team have 2 Reception Supervisors overseeing the Team and we are now recruiting for a new receptionist to join the team.
Full training will be provided to the successful candidate.
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
- Comforts patients by anticipating patients anxieties, answering patients questions, and maintaining the reception area.
- Helps patients in distress by responding to emergencies.
- Protects patients rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Flexible approach to provide cover for absent colleagues
- Adhere to health and safety procedures as set out by the practice
- Using a courteous and efficient manner at all times.
- Input of patients data onto the system. i.e change of address
- Good communication and Teamwork and work to be shared out in a fair manner
- Such other duties as specified by the Partners, Practice Manager, Deputy Practice Manager and Reception Supervisors
At Strathmore Medical Practice we have 4 Partner GPs, 4 Salaried GP's, 2 Advanced Nurse Practitioners, 4 Practice Nurses, 2 HCA's and a number of admin and reception staff.
We are the largest GP Practice in Wrexham and strive to provide the best patient care as possible.
We have introduced a new Triage system for patients to go online and put through all of their Health requests
Staff at Strathmore enjoy the benefits of our sickness bonus scheme of 0.5% of their annual salary every 1/4. There is free parking and a service from Croner, provided by the GP's, this is for staff and their immediate family who can gain access to a 24 hr confidential helpline service.
We all work really well as a team and try to offer the best care to all of our patients.
Experience
Essential: - Good communicator; - Ability to deal with stressful situations; - Flexibility; - Time management; - Team player
Desirable: - Experience of working in a GP Practice however if no experience full training will be provided
Knowledge and Skills
Essential: - Good interpersonal and communication skills; - Ability to make decisions; - Team Player
Desirable: - Basic IT Skills
Qualifications
Essential: - Good standard of education to GCSE level or equivalent.
Desirable: - Medical terminology desired but full training will be given.; - Knowledge of GDPR desired.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
21 September 2026
Last checked
23 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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