Medical Receptionist
North Trafford Group Practice
Manchester, M32 0PA · Manchester, M160LW
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
15 October 2026
41 days left
Job description
We are looking for the right candidate to join as Medical Receptionist in our team. This is a part time position for 25 hours over Monday to Friday, s...
- Greet patients and visitors to the practice.
- Answering incoming telephone calls, ensuring calls are documented (where required) and redirected accordingly.
- Book, amend and cancel patient appointment in line with practice appointments procedures ensuing optimum efficiency of the appointment system.
- Deal with patient queries which may include calling hospital for copy of letters, lab reports or related.
- Ensure all tasks sent by GPs and admin staff are dealt on timely basis
- Ensure clinical rooms, reception and waiting areas are kept neat and tidy and also equipped with hand towels.
- Keep up to date with mandatory trainings.
- Re-stocking of information leaflets or any other relevant information as appropriate
- Check emails on a daily basis. Also regularly check practice general emails.
- Work safely at all times in accordance with GDPR Legislative requirements and Practice Policy and Procedures.
- Greet patients and visitors to the practice.
- Answering incoming telephone calls, ensuring calls are documented (where required) and redirected accordingly.
- Book, amend and cancel patient appointment in line with practice appointments procedures ensuing optimum efficiency of the appointment system.
- Deal with patient queries which may include calling hospital for copy of letters, lab reports or related.
- Ensure all tasks sent by GPs and admin staff are dealt on timely basis
- Ensure clinical rooms, reception and waiting areas are kept neat and tidy and also equipped with hand towels.
- Keep up to date with mandatory trainings.
- Re-stocking of information leaflets or any other relevant information as appropriate
- Check emails on a daily basis. Also regularly check practice general emails.
- Work safely at all times in accordance with GDPR Legislative requirements and Practice Policy and Procedures.
We are large forward thinking practice of 15,000 patients, providing quality healthcare and outcomes for our patients in the North Trafford area. We operate from two sites Chester Road and Seymour Grove.
We are looking for the right candidate to join as Medical Receptionist in our team.
Our practice has been rated as Good by the CQC and we take pride in delivering quality care to our patients and have a strong training and personal development ethos. We are part of North Trafford Primary Care Network
We are using EMIS Web and DOCMAN as our clinical system along with Ask My GP to provide digital platform to our patients
Qualifications
Essential
- GCSE grade A to C in English and Maths
Desirable
- Qualified to NVQ level 2 in Health and Social Care
Experience
Essential
- Experience of working within same role, preferable in Health Care services
- Experience of customer service
Desirable
- Experience of working in a GP practice
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
3 September 2026
Last checked
4 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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