NHSCloses in 7 days

Medical Receptionist

Great Barr Medical Centre

Birmingham, B43 7HBView on map(opens Google Maps in a new tab)

Salary

£12.21

Contract

Permanent

Hours

Not specified

Closing date

26 October 2026

7 days left

Job description

Job summary Are you looking for an opportunity to join a cohesive, supportive, innovative practice to make a difference? Great Barr Medical Centre is ...

As a GP Receptionist at Great Barr Medical Centre, you will be the first point of contact for our patients, playing a vital role in ensuring a positive and efficient patient experience. Duties include managing appointments, handling patient queries both in person and over the phone, processing repeat prescriptions, and supporting the wider clinical and administrative team with daily operations.

You'll need to work well under pressure, maintain patient confidentiality at all times, and deliver a friendly, professional service in a busy and rewarding environment.

Please refer to the attached job description for the full list of responsibilities

Main Duties will include

Meeting and greeting patients
Telephone reception and message service
Documentation management
Making appointments on the Electronic patient system
Filing and scanning clinic letters
Ensuring patient confidentiality is maintained at all times
Updating records
Liaising with patients and members of the clinical team
Issuing repeat prescriptions
Patient related admin tasks

Essential requirements

Ability to working on your own initiative and in a team
Available to work extra/extended hours when required
Excellent IT skills
Professional manner
First rate telephone manner
Confident liaising with patients and members of the clinical team
Highly organised
Strong administration skills
The ability to work under pressure

For informal enquiries please contact the practice to speak to the Management Team.

At Great Barr Medical Centre, we pride ourselves on being a friendly, forward-thinking, and patient-centred practice serving a diverse community in North Birmingham. We are a well-established, high-performing GP surgery with a strong commitment to delivering excellent primary care through innovation, collaboration, and compassion.

Qualifications

Essential

- Ability to working on your own initiative and in a team - Available to work extra/extended hours when required - Excellent IT skills - Professional manner - First rate telephone manner - Confident liaising with patients and members of the clinical team - Highly organised - Strong administration skills - The ability to work under pressure GCSE or equivalent (required)