Medical Receptionist
Abbey Medical Practice
Lincoln, LN2 5HR
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
10 September 2026
6 days left
Job description
Abbey Medical Practice is looking for a suitable candidate to work across our very friendly Reception Team for 25 hours a week. This will be a very va...
To work within our Reception Team. This will involve dealing with patients face to face and on the phone, but also providing a back office role to include prescriptions and dealing with tasks from our clincians.
The
following are the core responsibilities of the Medical Receptionist. There
may be on occasion, a requirement to carry out other tasks; this will be
dependent upon factors such as workload and staffing levels:
a.
Maintaining and monitoring the practice appointment
system
b.
Process personal, telephone and e-requests for
appointments
c.
Answer incoming phone calls, transferring calls or
dealing with the callers request appropriately
d.
Signpost patients to the correct service
e.
Process requests coming through SystmConnect, navigate as
necessary
f.
Manage prescription requests, ensuring they are processed
accurately and efficiently
g.
Process new patient registrations
h.
Accurately clinically coding data on SystmOne into the
patient record
i.
Carrying out system searches as requested
j.
Initiating contact with and responding to, requests from
patients, team members and external agencies
k.
Photocopy documentation as required
l.
Data entry of new and temporary registrations and
relevant patient information as required
m.
Input data into the patients healthcare records as
necessary
n.
Direct requests for information i.e. SAR, insurance /
solicitors letters and DVLA forms to the administrative team
o.
Manage all queries as necessary in an efficient manner
p.
Maintain a clean, tidy, effective working area at all
times
q.
Support all clinical staff with general tasks as
requested
r.
Complete opening and closing procedures in accordance
with the duty rota
Abbey Medical Practice boasts a very friendly working environment, with a strong work ethic across all teams. We have a team of five GPs, supported by our multi-skilled nursing team. We are a training practice so support foundation year doctors and GP trainees.-
Experience
Essential
- Experience of working with the general public
Desirable
- Experience of administrative duties
- Experience of working in a health care setting
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
Desirable
- SystmOne user skills
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- GCSE Mathematics & English (C or above)
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
4 September 2026
Last checked
4 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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