Medical Administrator
Westbourne Medical Group
Houghton Le Spring, DH4 4RWView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
25 October 2026
6 days leftJob description
Westbourne Medical Group have an exciting opportunity for an an experienced medical receptionist / administrator to join our friendly team. We are a b...
Applicants must be able to demonstrate excellent IT skills, communication, interpersonal and organisational skills.
You will need to be a good team player, able to work on your own initiative, effectively and efficiently. Candidates would be required to pay attention to detail and work within set time frames.
Main Purpose of the job: To be the focal point of the surgery and to act as a liaison between patients, clinicians and other members of the practice team, and to provide a high standard of customer services at all times.
Ensure the smooth running of the reception and prioritise workload as appropriate.
Answer telephone enquiries in a prompt, efficient and helpful manner.
Will liaise with hospitals and other outside agencies regarding appointments, missing hospital correspondence and test results.
Deal with enquiries from patients professionally and sympathetically.
Will request prescriptions and complete administrative tasks.
Deal with referrals and clinical letters.
Will provide additional administrative support to the practice as required.
The role would suit someone with the following skills:
- Excellent interpersonal and communication skills, both written and verbal
- Attention to detail
- Ability to work under pressure and adhere to deadlines
- Flexible approach to working
- Discrete, honest and reliable
- Professional
The practice team works to high standards at all times in a fast and friendly paced atmosphere. We are patient focused Practice and rated 'Outstanding' by CQC.
The team consists of 2 GP partners, 4 Salaried GPs, 2 Advanced Nurse Practitioners, 2 Practice Nurses, 2 Health Care Assistants and a full complement of Admin team.
We offer 5 weeks' paid holiday plus bank holidays and birthday off. We have contractual sick pay scheme for our staff and NHS pension.
Qualifications
Essential: - GCSEs / A levels or equivalent
Experience
Desirable: - Experience working in Primary Care / GP care setting.; - Use of Emis Web
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
12 October 2026
Last checked
13 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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