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Medical Administrator - GP Practice

St Thomas Medical Group

Exeter, EX4 1HJ · EXETER, EX4 2AD · Exeter, EX44QPView on map(opens Google Maps in a new tab)

Salary

£12.78

Contract

Permanent

Hours

Not specified

Closing date

13 November 2026

24 days left

Job description

We have a permanent position available within our practice reception team. We are looking to recruit a 4 day postion. Our Group operates across three ...

Duties will include: -

  • To respond to all queries and requests from patients and other visitors
  • Explain Practice arrangements to new and temporary patients
  • Use judgement and communication skills to ensure all urgent registrations are dealt with, in an appropriate manner
  • Advise patients of relevant charges for private services and take payments
  • Keep work area clean and tidy
  • To be familiar with appointment system and its variations
  • To book appointments, by telephone and in person
  • To learn Patient Triage
  • To advise patients of other services available (signpost)
  • To receive and take messages, receive and make calls as required
  • To ensure the system is operational at the beginning of each day
  • To keep white information boards updated daily/weekly
  • To check and respond to tasks/workflow

  • To respond to all queries and requests from patients and other visitors
  • Explain Practice arrangements to new and temporary patients
  • Use judgement and communication skills to ensure all urgent registrations are dealt with, in an appropriate manner
  • Advise patients of relevant charges for private services and take payments
  • Keep work area clean and tidy
  • To be familiar with appointment system and its variations
  • To book appointments, by telephone and in person
  • To learn Patient Triage
  • To advise patients of other services available (signpost)
  • To receive and take messages, receive and make calls as required
  • To ensure the system is operational at the beginning of each day
  • To keep white information boards updated daily/weekly
  • To check and respond to tasks/workflow

St Thomas Medical Group is the 2nd largest practice in Devon, forward thinking, innovative and outward-facing, looking for an enthusiastic, skilled and motivated individual to help us diversify the workforce of our organisation.

With an excellent, supportive team of GPs, Clinical, Administrative and Reception staff operating out of purpose-built surgeries, we have 11 Partners, 24 Salaried Drs, 24 Nurses, 3 ANPs, 3 Paramedics, 3 Pharmacists, 2 Pharmacy Technician, First Contact Physios and Social Prescribers, forming a strong and skilled workforce

The team work extremely hard and have a very positive work ethic. The team are very well supported by the Groups 11 GP Partners and management team.

Qualifications

Essential: - GCSE Education, Office Experience, Administrative Experience, Computer literate , Patient Care experience

Desirable

  • Worked in General Practice, Worked in a Health Care Setting
  • Worked in a hospital setting, Previous reception/front of house experience , Previous telephone experience

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

19 October 2026

Last checked

20 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

STM
St Thomas Medical Group

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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