Medical Administrator
BSR Health Recruitment Ltd
W1G7LBView on map(opens Google Maps in a new tab)
Salary
£30,000 to £35,000
Contract
Not specified
Hours
Not specified
Closing date
2 November 2026
13 days leftJob description
Medical Administrator / Patient Coordinator - Aesthetics Clinic
Location: Central London - Site Based (On-Site)
Working Hours: Monday to Friday, 9:00 AM to 6:00 PM (no weekend working)
1 WFH day after probation
Salary: £30,000 - £35,000 per annum (dependent on experience)
A busy aesthetics clinic is looking for a Medical Administrator to join their patient-facing admin team. This is not a front-of-house role - front desk cover is already in place - the focus is on managing patient communication and admin behind the scenes, particularly following up with patients by telephone after they have received correspondence. It is a busy environment, so resilience and the ability to stay organised under pressure are essential.
- Answering incoming calls and handling patient bookings.
- Following up with patients after letters, emails, or previous calls to check they have received information, answer questions, and arrange next steps - this is a proactive, outbound-calling part of the role, but it is not sales-driven.
- Managing patient correspondence via email and telephone, responding to queries and booking requests.
Labs & External Liaison
- Liaising with labs and external providers, including arranging and chasing x-rays and results.
Clinical Support
- General administrative support for the clinical team.
- Previous experience in a clinic, aesthetic, or medical administration setting is preferred.
- Familiarity with aesthetic/cosmetic procedures is a strong plus (understanding what a liposuction or blepharoplasty is, for example) - training can be provided if not.
- A confident, "impeccable" telephone manner - comfortable picking up the telephone and calling patients, not afraid of the telephone.
- Calm under pressure and able to work in a busy, high-energy environment.
- No requirement for front-of-house/reception experience, as this is covered separately by the existing team.
- Full-time, on-site role.
- Standard hours are Monday to Friday, 9am-6pm - no Saturday working required.
- Flexibility to work from home one day a week may be considered after a successful probation period, based on performance and trust.
This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
Reed
First seen
21 September 2026
Last checked
20 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
private
This listing was structured from Reed. Vacancy details and the application process remain the responsibility of the original source.
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