Maternity Support Worker

You will ensure effective communication with colleagues, patients, and their families.

You will work to promote individualised care, specific to the needs of the patient and their family, acting as her advocate within the multidisciplinary team in the absence of the midwife.

Whilst working under the supervision of the designated midwife and part of a multidisciplinary team, undertakes the direct care and appropriate interventions to maximise a positive client experience and promote the physical and mental health and wellbeing of the patient and baby.

You will participate in the collection and recording of written and electronic data, in line with Trust guidelines and policies.

You will work in partnership with clients and professionals both internally and external to the Trust to provide an effective network of care for the clients in their care.

You will act as an advocate for the department, in promoting respectful and flexible team working across areas.

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Qualifications/Training

Essential: - Basic education; - GCSE Grades A-C or equivalent in English and Math's; - NVQ Level 2 or equivalent; - Minimum Level 2 qualification in Literacy and Numeracy

Desirable: - Care certificate

Previous Experience

Essential: - Previous Experience in Midwifery Setting

Desirable: - Previous Experience in a healthcare setting; - Previous experience of working in a team

Skills

Desirable: - Familiar with Microsoft Office

Knowledge

Essential: - Understanding of the requirements of the role; - Understanding of NHS issues

Other Requirements

Essential: - Understanding of, and commitment to, equality, diversity and inclusion; - Role model our Trust values every day