Maternity Cover Practice Administrator
Lister Medical Centre
Harlow, CM18 6YJView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Fixed-Term
Hours
Not specified
Closing date
1 November 2026
13 days leftJob description
We are looking for an enthusiastic, organised and proactive Practice Administrator to join our friendly and supportive team on a full-time maternity c...
- Maintain and update practice policies, support audits and compliance, manage meeting logistics, and ensure clinical templates are current.
- Monitor workflow/tasks, contributing to initiatives that enhance patient access and experience.
- Organise and minute internal meetings, including clinical governance, staff briefings and team meetings.
- Organise and maintain placement schedules for students, foundation and Specialty Trainees, ensuring alignment with training requirements and clinical capacity.
- Assist with data extraction for QOF, audits and reporting.
- Monitor stock levels and liaise with suppliers.
RESPONSIBLE TO Practice Business Manager
HOURS OF WORK 37.5 hours per week
RENUMERATION Depending on experience
CONTRACT LENGTH Fixed Term - 1 year
LOCATION Lister Medical Centre, Abercrombie Way, Harlow, Essex CM18 6YJ
To support the Senior Management Team in the day-to-day running of the practice by overseeing administrative functions, ensuring efficient service delivery, maintaining high standards of patient care and confidentiality as well as the selection and implementation of software programs and hardware resources.
- Maintain and update practice policies, support audits and compliance, manage meeting logistics, and ensure clinical templates are current.
- Organise trainee schedules, facilitate inductions, monitor attendance and leave, and support feedback processes.
- Monitor workflow / tasks, contributing to initiatives that enhance patient access and experience.
- Ensure accurate clinical coding and data entry, run and analyse searches for QOF and enhanced services, and support reporting and claims processes in liaison with finance.
Lister Medical Centre is based in Harlow, Essex.
We are a well-established, friendly teaching practice, and our dedicated team includes 10 GPs, 4 Emergency Care Practitioners, 3 Practice Nurses, 2 Nursing Associates, 2 Physician Associate, 4 HCAs and 17 admin/support staff. We have been providing a full range of GP services for over 30 years and have a patient list size of over 21,000 patients.
As a teaching practice, we have Foundation Doctors and Students from Cambridge University based with us.
We are situated in a purpose-built health centre close to local amenities.
- Maintain and update practice policies and procedures.
- Support the Senior Management Team with audits, compliance, and reporting.
- To ensure Clinical system letter and referral form templates are updated as and when required.
- Organise and minute internal meetings, including clinical governance, staff briefings, and team meetings.
- Monitor stock levels and liaise with suppliers
- Maintain training logs and trackers
- Monitor TeamsNet and shared email inboxes
- Monitor and action SystmOne tasks
- Organise and maintain placement schedules for students, Foundation and Specialty Trainees, ensuring alignment with training requirements and clinical capacity.
- Facilitate induction processes for incoming trainees, including access to systems, orientation, and introduction to practice policies and teams.
- Collect feedback from trainees and supervisors and coordinate documentation and timelines.
Patient Services
- Monitor workflow / tasks to improve efficiency.
- Support initiatives to improve patient experience and access.
- Collate Accurx feedback
- Ensure accurate data entry and clinical coding.
- Support the use of clinical systems, SystmOne
- Assist with data extraction for QOF, audits, and reporting.
- Analyse data with regard to ensuring correct Read codes being used. Refine searches and data entry templates/protocols to maximise income from QOF and enhanced services and to ensure patient safety.
- Run searches and complete reports as required:
- Enhanced services (monthly/quarterly/annually) and transferring data to relevant spread sheets and/or uploading to CQRS/Inform/other websites for payment.
- QOF: to track progress and prioritise indicators for maximum return for effort.
- Ad hoc searches on SystmOne for info re specific issues.
- Maintain and run monthly enhanced service searches and report outcomes to relevant leads, to enable maximum claims at quarter end. In liaison with Finance Administrator
- Ensure enhanced service returns are completed and returned to NHS England/ICB in timely manner and payment for same is forthcoming. (Collate smoking cessation return, check and action childhood immunisation reports) In liaison with Finance Administrator
- Support laptop setup
Note: Duties will vary according to the demands on the practice as agreed by Practice Management Team.
- Maintain continued mandatory and statutory training requirements
To take appropriate action in relation to any feedback around care / performance in relation to improving practice needs.
Take responsibility for own learning and identify Professional Development opportunities
Excellent communication skills
Apply practice policies, standards and guidance.
The post holder will contribute to maintaining / improving patient care as appropriate
The post holder will contribute to audit as requested by the Partners of the Health Care Centre
Manage workload, resources and own time effectively in order to support effective and high-quality patient care.
On identification of any patient / non patient related incident escalate appropriately and complete relevant reporting tool.
The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to practice guidelines
- Management and maintenance of Personal Protective Equipment (PPE) for the practice, Responsible for hand hygiene across the practice
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
- Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
Equality and diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
in Harlow, Essex.
We are a well-established,
friendly teaching practice, and our dedicated team includes 10 GPs, 4 Emergency
Care Practitioners, 3 Practice Nurses, 2 Nursing Associates, 2 Physician
Associate, 4 HCAs and 17 admin/support staff. We have been providing a full
range of GP services for over 30 years and have a patient list size of over
21,000 patients.
As a teaching practice, we
have Foundation Doctors and Students from Cambridge University based with us.
We are situated in a
purpose-built health centre close to local amenities.
Please note that we are unable to offer sponsorship.
Qualifications
Essential: - Educated to good standard of general education with a minimum GCSE Grade C in English and Maths, or equivalent.; -; - Level 3 in Business/Admin
Other
Essential
- Willingness to attend training as deemed necessary
- To adhere to the practice core values and to ensure patients, colleagues and other partners are treated with dignity and respect
- To display compassion and empathy for patients putting them at the centre of their care
Experience
Essential
- Experience in a healthcare or administrative setting
- Strong coordination, communication and organisational skills
- Proficient in Microsoft Office
- Proficient in AccuRx and SystmOne clinical systems
- Strong excel/data handling for QOF, CQRS and reporting
- Attention to detail in coding and template management
- Ability to manage multiple tasks and work under pressure
- Advanced communication skills
- Improving operational efficiency
Skills and Abilities
Essential: - - Fully experienced with SystmOne reporting and auditing; - - Keep up to date with latest technology trends
Desirable: - - Website Development
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
16 October 2026
Last checked
19 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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