Locality Supervisor

Provides and receives information to inform the detail of the care package.

Negotiates with commissioners and patients to agree service provision.

Providing and receiving routine information orally, in writing or electronically to inform work colleagues, patients, patients, carers, the public or other external contacts.

Able to write detailed clear instructions, case notes and reports.

Able to contribute to department meetings.

Exchange of information with all levels of staff.

Communicate issues requiring tact and persuasive skills to staff.

Provides and receives both routine and complex information where empathy is required.

Effective and timely communication as part of line management [SA(N1] responsibilities.

Work in partnership with other health professionals and external agencies to provide a personalised service to meet the patients needs.

Ability to work as part of a team, sharing information and records that enables the right decision and best outcomes for the patient.

Establish and maintain effective communication with patients and relatives/carers.

Internally, will be required to communicate with: Nursing Assistants, Senior Nursing Assistants, Administrators, Registered Managers, Operational Lead, Social Care Assessors and other Trust / Local Authority employees, Locality Supervisors, Scheduling Officers.

Externally, will be required to communicate with: patients/families, multi-disciplinary team, education, voluntary agencies, social care and general members of the public. This list is not exhaustive.

It is an essential requirement of the role that the post holder has a valid driving license and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Qualifications

Experience and Knowledge

Other Requirements