Lived Experience and Co-production Lead

Essential

• Educated to Master's degree level or equivalent experience.
• Evidence of continued relevant professional development
• Significant knowledge and experience of both personal and supportive ways of working in mental health services and a lived experience role
• Significant experience of how mental health services work for service users and carers
• Able to discuss, present and listen to emotionally difficult or distressing material, maintain own wellbeing with the support of the wider team and leadership where needed
• Experience of delivering co-production across a diverse range of mental health services
• Knowledge and understanding of the role of Peer Support Worker
• Have an understanding and experience of person-centred approaches and how this should shape people's care and support
• Knowledge and understanding of legislation relevant to practice
• Comprehensive understanding of the NHS landscape and key challenges, specialist knowledge of project management principles, techniques and tools
• Ability to analyse complex issues where material is conflicting and drawn from multiple sources
• Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
• Advanced keyboard skills

Desirable

• Experience of providing coaching or mentoring to colleagues
• Knowledge of different ways to engage those with lived experience across Hull and East Riding to increase participation in communities. For example, using social media and their application to the NHS environment

Essential

• Significant experience in a patient experience, engagement or volunteer management role
• Experience of creating and giving presentations to internal and external stakeholders
• Demonstrated experience of coordinating projects in complex and challenging environments
• Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
• Experience of setting up and implementing system, processes and procedures
• Experience of monitoring budgets and business planning processors

Desirable

• Experience of undertaking consultation in respect of service reconfiguration within an NHS context
• Demonstrated experience of operating in a managerial capacity in an NHS environment
• Experience of managing risks and reporting
• Experience of drafting briefing papers and correspondence for senior managers / board members
• Experience of working across multiple agencies and the ICB

Essential

• Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
• Ability to manage the requirements of the role
• Able to communicate effectively at different levels of the organisation and with staff, patient/service users, visitors or external organisations both verbally and in writing in the exchange of complex, sensitive or contentious information which may require the use of negotiating and/or persuasive skills
• Demonstrable leadership qualities and the ability to perform as a role model