Level 3 Business Administrator Apprenticeship

To use a range ofmultiple IT packages and digital systems relevant to the department in order to write emails, record and analyse data. For example, Office 365 and Datix (incident and risk management system).

Produce and maintain accurate records and documents including tracker spreadsheets, emails, shared files, reports, minutes from meetings and confidential information in line with the Trust policies and procedures. Makes recommendations for improvements and presents solutions to the team where needed.

To use a range of good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms to meet stakeholder's needs. Answer questions from inside and outside of the Trust to demonstrate Trust values.

Organise meetings, events, training, room bookings, taking minutes, and the movement of any equipment required. This will include meeting and greeting, facilitating meetings, or training, and other events as required.

Supporting the team's SharePoint and document management systems.

For more information on the main responsibilities for this post, please refer to the job description and person specification.

At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.

#LI-Onsite

At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.

We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.

We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.

Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.

As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.

We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.

Please note: To be eligible for an apprenticeship you must have been a resident in the UK for 3 years or more.

Qualifications and training

Desirable: - IT Level 2 and above or a Customer Service qualification

Experience

Desirable: - Evidence of recent of customer service experience; - Administrative experience; - Previous Data Experience

Knowledge and skills

Desirable: - Knowledge of routine office processes and procedures; - Ability to apply IT knowledge to work systems and processes, interpret data and make recommendations.

Personal Attributes

Desirable: - Demonstrates current professional development