Learning Assistant

Having established Combat Stress Learning over the past five years, we are looking for a Learning Administrator to join the team to support the design, development, release and analysis of valued educational courses and pathways, to both our internal colleagues and external learning communities.

The overall purpose of the role of Learning Administrator is two-fold, to support the Combat Stress Learning team with set internal and external workplans, as well as supporting the learning and development needs of our communities, more specifically;

(not an exhaustive list)

For a full list of responsibilities, including essential and desirable knowledge and skillsets, please read the job description in full.

This role will be subject to a DBS check.

Having established Combat Stress Learning over the past five years, we are looking for a

Learning Administrator to join the team to support the design, development, release and

analysis of valued educational courses and pathways, to both our internal colleagues and

external learning communities.

The overall purpose of the role of Learning Administrator is two-fold, to support the Combat

Stress Learning team with set internal and external workplans, as well as supporting the

learning and development needs of our communities, more specifically;

(not an exhaustive list)

Supports the development and delivery of content design, quality assurance, impact

scoring and reportable statistics of the Combat Stress Learning Team,

Support the Combat Stress Learning Team as course authors, co-authors, as well as

highlighted organisations Professional Leads and subject matter experts (SMEs) in

the creation of learning content.

Support the co-ordination and evaluation of Combat Stress Learning live events,

Aware of learner trends, sharing findings with Combat Stress Learning Team, as well

as any highlighted stakeholders. This information is also key to support the writing of

grant updates, progress reports and status updates.

Provide accurate and regular learner feedback and trend analysis, to maximise both

compliance and continued professional development (CPD)

Monitor and respond the learner comments on the learning platform.

Validate learner certificates

Supports the scheduling of training sessions and events on the learning platform,

including activities such as Clinical Service Evolution (CSE) Camps and external live

events.

Works with the training programme coordinator to Creates effective audiences and

learning pathways, including all pre-and-post measures within the learning platform.

Uses in-platform functionality and newsfeed(s) to collect highlighted learning needs,

for inclusion in the overall training needs analysis (TNA) activity.

Provides market research and competitor analysis on highlighted training titles

included in the workplan(s).

Plays a supportive role in the delivery of live events, panel discussions and webinars,

including Combat Stress campaigns such as PTSD Awareness Day activity.

Prepares regular learner reports for use across multi-committee meetings and

updates, including senior level through to directorate update(s).

Supports the upskilling of internally recognised training authors and co-authors.

Supports the brand of the learning platform and updates to the look and feel of the

homepage(s), updating communication, messages, carousels and groups when

highlighted.

Maintains updates on learning platform functionalities, sharing with the Combat

Stress Learning Team for content enhancement.

Supports the link of learner statistics (including compliance) with Combat Stress Data

Lounge reportable data.

Ensuring effective collaboration on our learning platform, supporting the interactive

learning experience and responding to comments and questions that are posted in a

timely manner.

Working with our communications team to ensure that our platform reflects the

Combat Stress brand.

Combat Stress was established in

1919. We are the UKs leading charity for veterans mental health. For over a

century, weve helped former servicemen and women deal with trauma-related

mental health conditions like post-traumatic stress disorder (PTSD), anxiety

and depression.

Today we provide

UK-wide support to veterans from every service and every conflict, on the phone

and online, in the community and at our treatment centres. Were on a mission

to raise awareness that invisible injuries can be just as hard to cope with as

physical ones. So when a veteran is having a tough time, were there to help

tackle the past and to take on the future.

Qualifications

Skills & Knowledge