IT Support Engineer
Northamptonshire Healthcare Foundation Trust
Kettering, NN15 6EYView on map(opens Google Maps in a new tab)
Salary
£32,073 to £39,043
Contract
Permanent
Hours
Not specified
Closing date
29 October 2026
8 days leftJob description
The IT Support Engineer provides day-to-day technical support for clients and users of computer networks, including infrastructure, file servers, desk...
- Provide day-to-day support for clients and users of computer networks, including infrastructure, file servers, desktop support, client devices and office software.
- Analyse, diagnose and resolve complex incidents and service requests that cannot be resolved at first point of contact, ensuring efficient and cost-effective solutions with minimal disruption to users.
- Manage allocated support calls and workloads through the Service Desk system, ensuring progress is monitored and service levels are supported.
- Provide advice and support to end users and clients on the appropriate use of IT to support operational tasks.
- Support team members, the line manager and the department with business-as-usual work and projects, including evaluation, implementation and review.
- Liaise and negotiate with appropriate groups to resolve technical issues and problems.
- Assist with local and wide area network management, including wired and wireless solutions.
- Support the development and maintenance of standards in information management and technology security.
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.
NHFT is an NHS Community and Mental Health Foundation Trust, providing physical, mental health and specialty services in hospital settings and in the community. We provide over 200 services across the county - as well as some specialist services in bordering and nearby counties. We work together with our partners to ensure that everyone who comes through our doors receives compassionate, person-centred care, regardless of their background or circumstances.
NHFT promotes a culture of learning, to improve the care and safety of our patients and colleagues. We have achieved our 'outstanding' rating by encouraging opportunity, innovation, development and growth across our workforce.
At NHFT we believe that work should be rewarded in every sense which is why we are proud to an accredited living wage employer.
We aim to support financial wellbeing and create an environment where are people feel valued and able to thrive.
Assessment against Application Form
Essential
- Meets essential criteria against knowledge and experience
- Meets essential criteria against behaviours and values
- Meets essential criteria against skills and abilities
Assessment against Application Form
Desirable
- Meets desirable criteria against knowledge and experience
- Meets desirable criteria against skills and abilities
- Meets desirable criteria against behaviours and values
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
21 October 2026
Last checked
21 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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