Improvement Support Officer

Working in the Quality Improvement Team, this

post will support key workstreams within QI.

Our QI team ensures staff have the skills,

knowledge, and tools to identify an issue, implement interventions and make

improvements to quality. Co-ordinating and logging projects and sharing and

showcasing completed QI projects will be key to this role.

Our building capability workstream seeks to

continuously improve staffs' ability to use QSIR tools to make improvements

across the trust. The postholder will have a passion and drive for building the

culture, conditions, and capability for continuous improvement and will

co-ordinate, organise and support the delivery of this training.

This role will need to apply a structured and

systematic approach to the management of QI, logging evidence, outputs,

benefits and outcomes being delivered across the variety of QI underway.

The post holder will

Use their initiative and take responsibility for

themselves, the quality of their work and the service they provide to patients

and staff.

Support the Improvement Community

in the delivery of projects, programmes and training with the aim of achieving

continuous quality improvement.

Enable and support the Trusts QI

programmes through tracking of project tasks and milestones.

Maintain necessary programme

documentation; business cases, project initiation documents, risk registers,

schedules etc. and update systems accordingly.

Contribute to the development of

QI capability by teaching and facilitating on various QI training sessions and

building of sustainable, continuous improvement approaches within the Trust.

Work towards set objectives for

the Improvement team and to provide a positive contribution towards Trust

objectives.

Support the delivery of a high

quality, safe and compassionate healthcare service, act as a role model to

others in all aspects of their work and consistently demonstrate the Trusts

CARES values.

For full

details of the duties and criteria for the role please refer to the job

description and person specification attached.

At Herefordshire and Worcestershire Health and Care NHS Trust,

we are working together to deliver outstanding care. We run community hospitals

and community health services across Worcestershire and provide mental health

and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of

all ages, experiencing both physical and/or mental health conditions from over

100 sites.

We will support you to thrive; offer flexible

working options for a great work-life balance, help you fulfil your ambitions,

and empower you to make positive changes within your team or service. We value

diversity and encourage applications from people of all backgrounds, cultures,

and ethnicities.

What we offer;

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27 days leave plus bank holidays, increasing up to

33 days with long service

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Generous NHS pension and enhanced pay when you work

unsocial hours

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Flexible and agile working opportunities

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Great maternity, paternity, and adoption support

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Wide range of supportive staff networks

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Health and wellbeing opportunities

If you would like to know more, please visit our

website.

We encourage you to read the attached applicant guidance notes.

Sharing

your data - As a data controller we may sometimes need to process your data to

pursue our legitimate business interests, for example to request a survey from

you (optional), to support the Trusts understanding of where you gained

interest in working for the Trust.

Knowledge

Qualifications

Skills and Abilities

Experience

Additional Criteria