Improvement Programme Manager

You will oversee the planning, delivery, and evaluation of improvement programmes, ensuring robust governance and alignment with organisational priorities. Key responsibilities include developing business cases, managing risks, tracking benefits realisation, and reporting progress to senior stakeholders. The role involves engaging with internal and external partners, influencing decision-making, and leading programme assurance reviews. You will also provide expert advice on programme management, coach project leads, and contribute to a culture of continuous improvement across the organisation.

The post holder will work as part of the Transformation Division reporting to the Head of Strategic Transformation. The post holder will support the Head of Strategic Transformation in co-ordinating the organisational wide transformation programme. Responsible for leading and delivering complex programmes aligned to organisational priorities. The role involves managing multiple complex projects within a transformation portfolio, ensuring delivery of benefits, quality improvements, and financial efficiencies. The post holder will work collaboratively across Integrated Care System (ICS) partners, clinical teams, and corporate services to implement sustainable change using recognised programme management methodologies. The post holder will work with a high degree of autonomy within the Transformation governance framework. Leads designated programmes, taking decisions on prioritisation, resource deployment and risk mitigation; escalates material risks/variances to the Head of Strategic Transformation.

To build strong relationships with the other areas of the transformation division: information and quality improvement to ensure a consistent approach to change management

To oversee the programme management of individual transformation programmes as delegated by the Head of Strategic Transformation

Engage and build strong relationships with relevant key internal partners in order to deliver on transformation programmes, including relevant project leads, clinical experts and services / patients / carers and service user

Communicate, engage and build relationships with key strategic partners in order to support the delivery of transformation programmes.

Engage and manage relationships with stakeholders to achieve a common purpose and realise mutual benefits in the scope of delegated transformation responsibility.

Communicate complex, sensitive and contentious information to wide range of audiences, including in public and local consultations where there may be hostile/antagonistic audiences.

Use highly developed influential and persuasion skills when proposing major service changes to audiences where there are significant barriers to acceptance.

Communicate complex information to a wide variety of audiences

Presents and explains results clearly and accurately using numerical, graphical and written formats as needed.

Programme assurance and monitoring

To project manage delegated projects and programmes of work agreed by the Head of Strategic Transformation , working in conjunction with relevant project leads across the organization

Lead planning, delivery, and evaluation of transformation programmes using PRINCE2/Agile principles.

Develop business cases, benefits realisation plans, and risk mitigation strategies.

Ensure programme governance, reporting to Transformation Governance Sub Group

Manage programme budgets and financial risks, ensuring delivery within agreed resources. Influence and negotiate with senior stakeholders to achieve strategic objectives.

Provide expert advice on programme management methodologies and coach project leads.

Lead programme assurance reviews and contribute to organisational transformation strategy

Within individual scope of work, to manage project and programme linkages and interdependencies ensuring that no work is either overlooked, or duplicated; ensure the management of risks, particularly those involving connectivity between projects whilst ensuring the impact of change is related back to the operational area of implementation, the programme and each individual project, escalating to the Head of Strategic Transformation as appropriate

Within individual scope of work, to oversee the monitoring, tracking and reporting to the Head of Strategic Transformation and Transformation Board and other forums in a timely manner of the individual projects and associated changes with reference to project plans, objectives, milestones, financials, quality, risks and issues, advising of any deviations from approved plans.

Works with others towards achieving shared goals, ensuring that the teams objectives and purpose are clear

Respects and is open to the thoughts, opinions and contributions of others

Analytical and judgement

Bromley Healthcare, as a community interest company, offers an extensive array of services ranging from community nursing, including district nursing and health visiting, to specialised nursing care, along with therapy services catering to individuals across various age groups.

Compensation is contingent upon NHS experience and current banding/pay point.

We provide an outstanding benefits package, which includes pension schemes, discounted gym memberships, a cycle-to-work scheme, access to home furnishings and electronics, access to Employee Assistance Program (EAP), discounts at various high street retailers, eligibility for the Blue Light Card, the opportunity to apply for low-interest personal loans, and an excellent lease car scheme. Additionally, we are continuously striving to enhance our employee benefits offerings.

Qualifications

Desirable: - oLean/Six Sigma or Quality Improvement training.; - oLeadership Qualification

Skills

Experience

IT

Desirable: - oKnowledge of other clinical systems