IG Support Officer

The post holder will provide an initial contact point for all queries received within the Information Governance service. Communicates effectively by competent use of email, telephone, written and face-to-face communication according to guidelines and customer care standards. Acts as a touchpoint for internal and external contacts.

They will advise and support including, information sharing, management of information requests, investigation processes, confidentiality agreements, training, information risk management, policies and procedures. The post holder is responsible for ensuring relevant queries and requests are assigned to staff within Information Governance, Information Rights and Information Security teams.

Please read the job description / person specification carefully and ensure your application reflects the knowledge, skills and experience needed

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Qualifications

Experience

Skills