Hub Support Worker (Engage)
Leeds City Council
Leeds, LS1 1URView on map(opens Google Maps in a new tab)
Salary
£28,266
Contract
Permanent
Hours
Full time
Closing date
29 October 2026
10 days leftJob description
Job title and organisation: Hub Support Worker (Engage) - GIPSIL
Salary: £28,266 per annum
Hours: 37
Contract: Fixed term
Location: Leeds
Closing Date and Time: Tuesday 6th October 2026
This is role is offered as a 12 month fixed term contract.
Engage Leeds is a city wide housing support consortium for people over the age of 18 led by GIPSIL. We are looking for a Hub Support Worker to join our small, friendly, team to process and triage referrals to the service, offer initial advice, carry out short-term Prevention work and respond to stakeholder queries.
The role is a mixture of office and home working, so you must be able to manage your time effectively and be able to use your own initiative. This is a fast paced role that requires excellent organisational skills as well as a great eye for detail.
As we are the first point of contact to referrers and people with support needs, we are looking for someone who has an excellent telephone manner and is able to handle various queries and conversations with confidence and empathy.
- Overall, to support the delivery of the Engage Leeds city wide housing support service.
- To support the effective functioning of the Hub - the central point of access for referrals and assessments.
- To process and follow up referrals delegated by the Senior Hub Co-ordinator and Hub Team Leader
- Supporting people to develop independence and have greater choice / control.
- To deliver triage interventions and signposting for people being referred and for referring agencies, with a particular focus on prevention and early intervention
- To undertake needs and risk assessments where appropriate to ensure safe practice in referral, triage and community based interventions.
- To carry out short term advice/ prevention work around housing support issues, including welfare benefits and accommodation options.
- To work with Hub colleagues and the Head of Service to meet referral and assessment target timeframes.
- To liaise with colleagues across Engage Leeds ensuring the provision of high quality and timely support and advice.
- To update and maintain accurate records within the Gateway case management system and the hub internal systems.
To arrange an informal conversation about this role, please contact Terry Koivunen via e-mail: terry.koivunen@gipsil.org.uk.
Click here to apply online and obtain a full job description and person specification. Please note that you will need to set up an account before you can apply.
Closing Date: Tuesday 6th October 2026
Short-listing Date: Wednesday 7th October 2026
Interview Date: Wednesday 21st October 2026
Please note that GIPSIL will not accept CV’s or agencies.
The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions.
#EXT #LI-DNI
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
LG Jobs
First seen
7 October 2026
Last checked
7 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
social_care
This listing was structured from LG Jobs. Vacancy details and the application process remain the responsibility of the original source.
Explore related