HR Advisor

• Friday 4th September & Monday 7th September - initial screening calls on Teams (15 mins)
• If successful, formal face-to-face interviews will take place on Thursday 10th September
• *We regret that this position does not provide visa

• Responsible for the full recruitment process, including advertising, shortlisting, interviewing, and appointing candidates.
• Oversees end-to-end onboarding, including offer letters/contracts, references, immunisation and qualification checks, DBS checks, induction packs, and introducing new starters to policies and mandatory training.
• Ensure all new starters receive a timely, comprehensive induction.
• Notify the Finance Director of all starters, leavers, and contractual changes for payroll processing.
• Support line managers to develop and regularly review job descriptions and person specifications.
• Point of contact for all HR matters, including employment terms, pensions, contracts, and policy compliance.

• Maintain and administer internal HR systems (e.g. BrightHR), ensuring data accuracy and efficiency in reporting.
• Monitor employees' clocking in/out via Blip, following up by email where discrepancies arise.
• Manage annual leave approvals, liaising with practices where required.
• Manage staff sickness absence, including responding to related emails, logging cases on BrightHR, requesting and chasing return-to-work forms, and maintaining the sickness spreadsheet.
• Monitor statutory training compliance and ensure all employees hold the necessary qualifications and training for their roles.
• Maintain accurate, up-to-date employee records, including records of meetings and investigations, compliant with data protection and CQC requirements.
• Run monthly probation and sickness/absence reports, actioning as required.
• Support the resolution of employee concerns and complaints, including formal investigations as required.
• Complete reference requests for current employees and leavers.

• Ensure employment contracts and the Employee Handbook are current, legally compliant, and regularly reviewed.
• Develop, implement, and review HR policies and procedures in line with employment legislation and best practice.
• Ensure HR records are maintained in line with GDPR and confidentiality requirements.
• Prepare and process contract amendments as required.
• Support communication and understanding of HR policies across the organisation.
• Promote equality, diversity, and inclusion in recruitment, policy application, and workplace culture.

• First point of contact for HR queries, including flexible working, grievances, and employee relations matters.
• Coordinate the annual appraisal cycle, supporting managers to ensure timely completion.
• Manage offboarding, including exit interviews and leaver records.
• Support absence, performance, capability, disciplinary, and grievance cases using fair, consistent processes, including return-to-work interviews.
• Coordinate and participate in informal and formal HR meetings and investigations, chairing where required.
• Liaise with external HR advisors on complex or high-risk matters.
• Support TUPE transfers, ensuring legal compliance and effective employee integration.
• Promote positive workplace relationships and effective dispute resolution.

• Identify and address training and development needs based on appraisals and organisational requirements.
• Analyse staff survey and exit interview feedback to inform development priorities.
• Keep the mandatory training platform, BlueStream, updated with joiners and leavers.
• Run regular compliance reports from BlueStream, updating line managers as needed.
• Coordinate staff attendance at internal/external training to support growth and career progression.
• Support initiatives such as apprenticeships, mentoring, and leadership development.

• Ensure risk assessments are completed for all new starters and reviewed annually.
• Facilitate employee access to occupational health services where needed.
• Proactively identify and manage risks in line with organisational health and safety protocols.
• Champion staff engagement and wellbeing strategies to promote a positive and inclusive workplace culture.

Essential

• Minimum 3-5 years' experience in generalist HR role
• Experience of end-to-end recruitment and onboarding
• Experience managing HR systems and data
• Experience of managing or supervising staff
• Experience advising managers on performance, conduct and capability
• Experience supporting the development of HR policies
• Experience of dealing with difficult and sensitive situations in a diplomatic and professional manner
• Experience with employee engagement surveys and staff feedback systems
• Experience in conducting audits

Desirable

• Experience of working within a healthcare or primary care setting
• Experience of working in other system partner organisations, such as local authority, education, or voluntary sector
• Experience in leading HR strategy and initiatives
• Experience of writing detailed and fully costed business cases
• Demonstrable experience of leading or advising on organisational change, including workforce planning, redundancy, reorganisation, and TUPE transfers.
• Experience of preparing and presenting/co-presenting cases at internal employment appeals

Essential

• Excellent communication, interpersonal and influencing skills
• Ability to manage sensitive and confidential information appropriately
• Ability to apply policies and procedures fairly
• Excellent attention to detail
• Ability to produce high-quality documentation and present clear reports
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.)
• Excellent time management skills with the ability to prioritise and manage multiple tasks effectively
• Ability to work independently and take initiative

Desirable

• Proven ability to work with external stakeholders, including HR specialists

Essential

• Strong knowledge of UK employment law and HR best practices
• Understanding of GDPR and employee data compliance
• Knowledge of HR systems (e.g. BrightHR) and their application in HR processes
• Knowledge of health and safety legislation, workplace risk assessments, and best practices
• Knowledge of CQC requirements relevant to HR records and workforce compliance
• Sound understanding of equality and diversity principles and their application in HR practice

Desirable

• Knowledge of NHS / PCN (Primary Care Networks) or similar healthcare structures
• Knowledge of wellbeing and mental health support initiatives in the workplace
• Knowledge of occupational health services, including the ability to implement, monitor, and evaluate occupational health programmes to support employee wellbeing
• Experience of using the UK Visa and Immigration service and Visa Sponsorship Service.

Essential

• Personable, approachable, and able to build trust with colleagues
• Polite, punctual, and cooperative
• Commitment to equality, diversity and inclusion
• Solution-focused and proactive in identifying and addressing issues
• Maintains a professional, calm and efficient manner

Essential

• Disclosure and Barring Service (DBS) check
• Willingness to travel to PCN member practices as required.
• Attendance at annual updates and mandatory training as required

Essential

• Educated to degree level or equivalent qualification/experience
• CIPD (Chartered Institute of Personnel Development) Level 5 qualification (or equivalent experience)
• Evidence of continuous professional development in HR

Desirable

• CIPD Level 7 qualification (or working towards)
• Formal training in workshop/meeting facilitation
• Training in employment law or HR best practices