Housekeeper

• Maintain high standards of cleanliness and hygiene throughout the hospital.
• Clean patient rooms, clinical areas, offices and communal spaces.
• Replenish stock and supplies as required.
• Support a safe, comfortable and welcoming environment for patients, visitors and staff.
• Follow infection prevention and health and safety procedures at all times.
• Work closely with colleagues to ensure excellent standards of service are maintained.

• Liaise with the Housekeeping Supervisor on the areas allocated for cleaning, the replenishment and use of approved cleaning chemicals and consumables and any additional tasks for the day.
• Liaise with Clinical Staff regarding the priorities for the daily cleaning requirements, for the coordination of any deep cleans when required and to receive advice on areas that may have restricted access or require specific precautions during the cleaning process.
• Collaborate and coordinate with colleagues to allow cleaning to be undertaken productively and efficiently, ensuring that all aspects of a room are signed off upon completion of the cleaning schedule.
• Having received priorities for daily cleaning, organise your own work accordingly, working from cleanest areas to dirtiest, and highest areas to lowest. Assist in the economic use of resources and advise on the maintenance of reasonable stock levels and participating in the reordering process when directed.
• Maintain safe infection prevention practices following correct infection barrier controls as directed, practice excellent hand hygiene at all times and use colour-coded equipment.
• Movement of equipment or stores from one area to another if/when required.
• Assist in the implementation and adherence of changes to cleaning procedures, and be able to comment on them.
• Offer guidance and support to others with less experience within the team through good communication and demonstration of a sound professional knowledge of practice.
• Participate in cleaning audits for your relevant department and contribute to rectify any issues identified in the department.
• Re-stock patient gift sets in accordance with Hospital policy.
• Capture cleanliness feedback from patients and visitors.
• Demonstrate exemplary customer service and professionalism at all time.
• Remove both clinical and non-clinical waste from hospital departments and deposit in Hospital waste compound, adhering to waste segregation requirements.
• React responsively to Housekeeping helpdesk calls when required.
• Undertake any other reasonable duties that are commensurate with the role of a Housekeeper, such as cleaning extract fans, Machine cleaning, etc.

Essential

• Ability to always maintain a friendly and positive body language and personable demeanour.
• Knowledge of COSHH.
• Committed to personal and professional development.
• Able to work hours flexibly.
• Possess a hard-working nature with an attention to detail and a proactive approach to undertaking your duties.
• Proven ability to communicate with a wide range of internal and external stakeholders including; patients, staff-members, visitors, suppliers & environmental health.
• Evidence of good literacy skills and the ability to understand instructions, guidance, policies and procedures.
• Knowledge of preparing and using cleaning chemicals.
• Knowledge of NHS colour coding for cleaning equipment.

Essential

• To have significant experience in cleaning techniques and methods.
• Evidence of ability to perform independently or as part of a team whilst demonstrating the values and behaviours expected of the organisation.
• Proven ability to manage own workload and prioritise when there are competing priorities.
• Able to demonstrate the essential values and commitment required to delivering a high-quality Service.