Housekeeper - Critical Care

For full duties and responsibilities please refer to the attached document entitled Job Description.

We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Currently critical care is situated on both Shrewsbury and Telford hospital sites. Cross site working is essential. In March 2028 both units will merge into a single unit based at The Royal Shrewsbury Hospital.

Education

Essential: - Worked to an educational standard that demonstrates an understanding of literacy and numeracy

Desirable: - Maths and English GCSE grades 9 - 4 or A - C

Experience and knowledge

Essential: - Previous experience in service industry

Desirable: - Experience in NHS work; - To have a basic knowledge of a hospital environment and infection control; - Knowledge of Oracle ordering system