Hospital Administrator

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

Education & Qualifications

Essential: - Basic numeracy and literacy skills; - NVQ/RSA 2 or equivalent experience

Experience

Essential: - Experience of working in an administrative setting; - Experience of managing electronic and paper-based diary / appointment systems

Desirable: - Healthcare / NHS administrative experience

Skills and Aptitude

Essential: - Ability to communicate clearly on telephone and face to face

Desirable: - Audio typing

Personal qualities

Essential: - Ability to work under pressure in a changing and challenging environment; - Ability to use initiative when dealing with queries