Hepatology Pathway Co-ordinator/Administrator

• Co-ordinate the Fibroscan pathway, ensuring compliance with RTT targets, Trust policies, and booking procedures.
• Manage waiting lists, booking appointments, processing email referrals, preparing clinic lists, and sending patient correspondence in a timely manner.
• Maintain accurate patient records and upload Fibroscan data to relevant Trust IT systems and databases.
• Provide administrative support to the Liver CNS team.
• Liaise with healthcare professionals and external organisations to support seamless patient care as required.
• Act as the main point of contact for patients, consultants, the Liver CNS team, and other healthcare professionals, ensuring enquiries are dealt with professionally and efficiently.
• Monitor patient pathways, identify delays or potential problems and escalate concerns to the Liver CNS team.
• Maintain confidentiality and comply with Trust policies, Information Governance requirements, and mandatory training obligations.

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Essential

• Experience in administration role
• Experience of using Microsoft packages
• Manages enquiries from patients/clients (in person and via telephone)
• Experience in managing data/audits