Healthcare Support Worker - Trustwide

As a Healthcare Support Worker at UHD, you will be at the centre of patient care, supporting people through some of the most important and vulnerable moments of their lives. Working alongside registered nurses and other healthcare professionals, you will help to deliver safe, compassionate and high-quality care on our wards. Your day-to-day duties will include: o supporting patients with personal care such as washing, dressing, eating and mobility o helping patients to remain as independent as possible o assisting the nursing team with delegated care tasks o supporting patients and their families, including during end of life care o providing enhanced therapeutic observation, such as 1:1 or cohort care where required o keeping accurate records and sharing important information with the clinical team This is a hands-on role in a busy environment, where no two days are the same. You do not need to have all the skills to start - we are looking for people who are compassionate, reliable, willing to learn, and able to work well as part of a team. Every shift, you will demonstrate the UHD values through the care and support you provide. As our inpatient services operate 24 hours a day, 7 days a week, successful candidates must be able to work flexibly across a range of shifts, including days, nights, weekends and bank holidays. Further information about shift patterns and working arrangements will be provided during the information webinar

This is a vital patient-facing role where you will work as part of a supportive ward team, helping to deliver day-to-day care under the guidance of registered healthcare professionals. You will support patients with a range of needs, which may include personal care, mobility, nutrition and comfort, as well as helping to maintain a safe and welcoming ward environment. You will also play an important role in observing patients and reporting any changes in their condition, ensuring the wider clinical team has the information they need to provide safe care. The role is varied and you may work with patients who require different levels of support. This can include providing enhanced observation for patients who need closer monitoring to keep them safe. Full training will be provided, including Enhanced Therapeutic Observation care such as 1:1 support and cohort care. We welcome applications from people at all stages in their career, including those new to care, those with previous experience, and current UHD staff. If you do not currently hold a Care Certificate, you will be supported to achieve this as part of your development and progression within the role.

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women's, DEN, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

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