Healthcare Support Worker (Clee Ward - female acute ward)
Black Country Healthcare NHS Foundation Trust
Dudley, DY1 2LZView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
29 October 2026
10 days leftJob description
Health Care Support Worker - Band 3 The role of Health Care Support Worker is a key and valued part of our in-patient services - assisting and support...
- You will provide high standard of care to patients, and treat patients with dignity and choice
- You will be a professional member of the multi-disciplinary team and a team player
- Contribute positively to the development of the service
- You will be willing to receive further training to help you enhance your skills.
- You will be flexible and adaptable
- Contribute to the maintenance of the care environment.
- To assist in basic care and assessment of the patient as support to, and under the supervision of, a registered nurse/senior support staff.
- To follow individualised care and therapeutic programmes for patients under the instruction of the nursing staff/senior support staff.
- To provide support to patients with their personal care.
- To be informed and aware of the patients clinical condition and individual circumstances to ensure the care and comfort of clients.
- To promote communications and act as an advocate for patients who have experienced difficulty in communicating.
- To contribute to the patients plan of treatment by communicating any observations of patients behaviours to the nurse-in-charge during periods of duty.
- To work with all members of the multi-disciplinary team to promote quality care.
- Work in collaboration with the patient, involving them at all times with their care.
- To ensure, by attitude, approach and response, the continuation of good working relationships between staff and patients within the unit.
- To support the qualified staff in the admission and discharge procedure. To ensure the relevant policies in respect of patients property and valuables are maintained. To support staff in promoting recreation/leisure amongst patients.
- To contribute to the promotion of patients education and well-being.
- To monitor and encourage and record patients in their consumption of food and drink.
- Accompany appropriate patients off site as and when required.
- To undertake the relevant management of aggression training such as or MAPA.
- To assist in the maintenance of a safe environment.
- To participate in the observation of patients at risk.
- To promote and maintain beneficial relationships between relatives/patients and carers in liaison with other appropriate agencies.
- To participate in all projects and research schemes to improve the quality of the patients life.
- To be aware of and comply with Health & Safety, Fire Regulations and all other policies laid down by Black Country Partnership NHS Foundation Trust.
- To attend mandatory courses/lectures/in-house training, as required.
- To develop skills and knowledge in the area of mental health care by undertaking mandatory and additional training
- Infection prevention & control is everybodys responsibility, it is a requirement for all Trust staff to comply with all trust infection control policies and procedures.
- To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality service.
- To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality HCSW service.
At Black Country Healthcare NHS Foundation Trust, we're building a high-calibre, diverse and inclusive mental health team. One that will give talented professionals like yourself the opportunity to shape an outstanding service that will transform community mental healthcare and deliver happier and healthier lives all across our communities.
Our ambitious service delivery model is multi-agency and multi-disciplinary, opening the door for you to work in a collaborative and flexible way with partners, service users, carers and their families.
All new members to our Trust can look forward to an exciting and thorough induction programme, an outstanding rewards package, including access to a range of CPD (Continuing Professional Development) opportunities, opportunities for professional development and career progression supported by a Talent Management programme, clinical and professional support from a diverse and growing multi-disciplinary team, a creative, learning and forward thinking environment, an extensive Health and Wellbeing offer from internal and external services, generous annual leave, an NHS pension, long service awards, our net deduction car lease scheme and our 'purchase white goods through salary' scheme.
Skills and experience
Essential: - Experience of working with mental health; - good communication skills
Desirable: - NVQ 2/3; - CARE CERTIFICATE; - experience of acute inpatient ward
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
15 October 2026
Last checked
15 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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