Healthcare Support Worker

• To carry out pre-defined care plans with patients in their homes, as directed by a senior support worker or qualified therapist for a range of patients promoting an enablement ethos where appropriate, ensuring that patient's safety and care is prioritised at all times.
• Provide personal care support which may include washing, dressing, light meal preparation and light domestic duties.
• To undertake, and report back on delegated clinical activities that have previously been signed competent. For example vital signs and NEWS2, routine urinalysis, glucose monitoring, venepuncture, medication administration, gait/mobility training, falls prevention awareness groups, increasing independence through activities of daily living.
• To report back to the allocated Registered Nurse or Allied Health Professional, and document effectively care tasks undertaken, progress made, outcomes of intervention and any concerns regarding patients health, wellbeing or ability and to discuss when modification of care plans may be necessary as part of a structured clinical supervision system.

Essential

• Higher Professional Diploma in Health and Wellbeing (NVQ/QCF - Level 3) or
• A recognised equivalent course
• Willingness to undertake further training as appropriate

Essential

• Experience of working in a health or social care setting
• Competent in the use of Microsoft Office (e.g. Word, PowerPoint, Excel, and Outlook) with experience of inputting to databases, spreadsheets and/or other IT systems and business applications used in the office environment

Desirable

• Experience of working as part of a team
• Experience of working in a customer service role
• Experience with the NHS patient information database (Rio, CIS)

Essential

• Knowledge of NHS
• Understanding of the need for confidentiality and management of sensitive records
• An awareness of risk management.
• Knowledge of multi-agency services available and processes for referral
• Knowledge of the effects of the ageing process and needs of vulnerable adults in relation to their health and well-being
• Able to deliver and monitor prescribed care plans
• Excellent oral and written communication and presentation skills
• Ability to work under pressure, prioritise effectively and manage competing demands.
• Ability to work with minimal supervision and lone work

Essential

• Flexible about work location - the post holder will be required to travel to other CLCH sites in London
• Excellent communication skills and ability to build effective relationships
• Self management skills-managing time and workload
• Ability to work in a team and to supervise the work of others
• Ability to analyse, interpret and record data in a clear, and succinct manner
• Good analytical and problem solving skills
• Appropriate level of physical fitness to perform the job (as outlined in the job description) with or without limitation

Desirable

• As this is a community-based role, with travel between patient homes, it is desirable to hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010).