Healthcare Data & Coding Administrator GP Practice

We are looking for an organised and motivated Administrator to join our friendly team.

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Processing and managing patient referrals through NHS e-Referral Service and other pathways.

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Sorting, read coding, and filing clinical correspondence into patient records.

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Supporting prescription requests in line with practice policy.

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Preparing and handling medical reports, private letters, and insurance forms.

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Supporting practice compliance with CQC standards and QOF requirements.

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Liaising with patients, clinicians, and external providers in a professional and confidential manner.

Essential Skills and Experience

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Strong IT skills, with experience using clinical systems (EMIS Web experience desirable).

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Excellent organisational skills and attention to detail.

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Ability to prioritise workload and meet deadlines.

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Professional communication skills, both written and verbal.

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Understanding of patient confidentiality and data protection.

Desirable

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Previous experience working in a GP surgery or healthcare environment.

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Knowledge of medical terminology.

We offer a supportive working environment, opportunities for training and development, and the chance to make a real difference to patient care.

The post holder will be expected to provide general

administration duties, which may include but is not limited to;

To assist in keeping patient records accurate and up to date by

scanning and attaching paper documents in to electronic records.

Filing scanned documents into patient electronic notes (EMIS)

Electronically filing test results and other documents/patient

information

Perform computer searches and data collection to support

practice enhanced services and ensure clinical safety.

Keeping all records including staff trainings up to date for CQC

purposes.

Monitoring telephone call queue daily.

To liaise with reception manager to make sure all tasks are

completed at the end of day.

Helping patients by dealing with requests or questions in a

polite, professional and efficient manner

Telephoning patients to inform them about prescriptions, to

move/book or rebook appointments, or gather personal data in a sensitive

manner, such as smoking status, when asked to do so

Printing and distributing repeat prescriptions

Registering patients, ensuring that information is checked and

documented accurately

General administration involving patient records, audits etc. as

required.

Prepare medical reports and other requests for information are

processed accurately and in a timely manner, ensuring practice protocols

regarding information governance and confidentiality are adhered to

Record-keeping, distribution of documents, filing are all

undertaken accurately and efficiently

Taking responsibility for the scheduling and co-ordination of

meetings

Management of the generic email inbox

You should have previous administrative experience, preferably

familiar with EMIS Web GP system. Good written and verbal communication skills

are essential together with highly effective organisational and planning

We are not just a GP surgery we are a supportive and rewarding workplace where staff well-being is our priority. Here's why you'll love working with us:

Join us and become part of a team that values your health and happiness.

Qualifications

Experience