Healthcare Assistant/Nurse Associate

• New patient registration checks, including completing any necessary paperwork and making any necessary claims to the Health Authority and referrals within the practice
• Urinalysis
• Phlebotomy
• Provide lifestyle advice to patients making any necessary referrals within the practice
• Weight monitoring
• Ensure specimens are labelled and bagged ready for collection with the necessary paperwork completed
• Ensure clinical waste collection runs smoothly, reporting any problems to the nurse manager
• Ensure sharps bins are ready for collection
• Restocking/maintenance of equipment
• Restocking of clinical areas and consulting rooms

• New patient registration checks, including completing any necessary paperwork and making any necessary claims to the Health Authority and referrals within the practice
• BP monitoring
• Urinalysis
• Phlebotomy
• Provide lifestyle advice to patients making any necessary referrals within the practice
• Weight monitoring
• Ensure specimens are labelled and bagged ready for collection with the necessary paperwork completed
• Ensure clinical waste collection runs smoothly, reporting any problems to the nurse manager
• Ensure sharps bins are ready for collection
• Restocking/maintenance of equipment
• Restocking of clinical areas and consulting rooms

• Ensure that records are accurately assembled in advance of each consulting session
• Ensure that records are available in the instances of urgent consultation
• Retrieve and re-file records as requested, ensuring that strict alphabetical order is adhered to
• Ensure correspondence, reports, results etc are filed in correct records
• Ensure records are kept neat and tidy and in good repair with all necessary information recorded correctly on the outer cover

• Book appointments and recalls ensuring sufficient information is recorded to enable retrieval of the medical record
• Monitor effectiveness of the system and report any problems or variations to the senior receptionist

• An understanding, acceptance and adherence to the need for strict confidentiality
• An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests while adhering to practice limitations
• An understanding and acceptance of ones capabilities and awareness of own limitations
• Ability to work without direct supervision and determine own workload priorities
• Basic keyboard and computer skills
• Flexibility of working hours
• Excellent communication skills

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly
• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Essential

• Administration and professional responsibilities
• Participate in the administrative and professional responsibilities of the practice team.
• Ensure accurate and legible notes of all consultations and
• treatments are recorded in the patients notes.
• Ensure the clinical computer system is kept up to date with
• accurate details recorded.
• Ensure appropriate items of service claims are made accurately
• reporting any problems to the practice administrator.
• Ensure accurate completion of all necessary documentation
• associated with patient health care and registration with the
• practice.
• Ensure collection and maintenance of statistical information
• required for regular and ad hoc reports.
• Attend and participate in practice meetings as required.
• Assist in formulation of practice philosophy, strategy and policy.
• Restocking and maintenance of clinical areas and consulting
• rooms.
• To assist in seasonal and special projects as requested e.g. flu
• campaign.
• Ordering and display of health promotion materials